fix problems on MyPermobil [iphone]

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—— Run into issues on MyPermobil? Get help pending when official support gets back to you!

MyPermobil
Info:
company: Permobil, Inc.
: https://permobilus.com/product/connect/
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Freezing issue

MyPermobil freezes during loading

Fix: 1. Force close the MyPermobil app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off t... ⇲
 
Battery issue

Inaccurate battery status readings

Fix: 1. Ensure that the chair's battery is fully charged and that the connections are secure. 2. Restart the MyPermobil app and check if the batt... ⇲
 
Bugs issue

Delayed mileage recording

Fix: 1. Ensure that the app has the necessary permissions to access location services. Go to Settings > Privacy > Location Services and ensure th... ⇲
 
Login issue

Requires frequent password entry

Fix: 1. Check if the app has a 'Remember Me' or 'Stay Logged In' option during login. Ensure this is selected. 2. Update the app to the latest ve... ⇲
 
Syncing issue

MyPermobil does not sync data

Fix: 1. Ensure that your iPhone is connected to a stable internet connection, either Wi-Fi or cellular data. 2. Check the app settings to ensure... ⇲
 
Features issue

Lack of remote lock/unlock feature

Fix: 1. Check the app settings to see if there are any options related to security features. 2. If the feature is not available, consider using a... ⇲
 
Permissions issue

GPS tracking inaccessible to users

Fix: 1. Ensure that location services are enabled for the MyPermobil app. Go to Settings > Privacy > Location Services and set it to 'Always' or... ⇲
 
Support issue

Poor customer support response

Fix: 1. Check the app for any FAQs or help sections that may provide immediate answers to common issues. 2. Document your issues clearly and conc... ⇲
 
Notifications issue

Inconsistent charging notifications

Fix: 1. Ensure that the chair is properly connected to the charger and that the charger is functioning correctly. 2. Restart the MyPermobil app t... ⇲
 
Updates issue

Loss of functionality in updates

Fix: 1. After an update, check the app's settings to see if any features need to be re-enabled. 2. Restart the app and your iPhone to see if func... ⇲
 
UI issue

Error messages when selecting region

Fix: 1. Ensure that your iPhone's region settings are correctly set. Go to Settings > General > Language & Region and select the appropriate regi... ⇲
 
Crashes issue

MyPermobil crashes after installation

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Uninstall the MyPermobil app... ⇲
 
Information issue

Limited information provided by app

Fix: 1. Explore all sections of the app thoroughly, as some information may be located in less obvious areas. 2. Check the app's help or FAQ sect... ⇲
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 what users are saying
Bad experience
51.1%

Good experience
40.4%

Neutral
8.5%

~ from our NLP analysis of 47 combined software ratings.

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 Private Data MyPermobil collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Diagnostics