fix problems on IPVanish [iphone]

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—— Run into issues on IPVanish? Get help pending when official support gets back to you!

IPVanish: IP Location Changer
Info:
company: IPVanish, Inc.
: https://support.ipvanish.com
: www.ipvanish.com
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Account issue

Issues with account setup through app

Fix: 1. Ensure correct credentials: Double-check that you are entering the correct email and password. If you have forgotten your password, use t... ⇲
 
Login issue

Inconsistent login functionality

Fix: 1. Clear app cache: Go to your iPhone settings, find the IPVanish app, and clear its cache if the option is available. This can help resolve... ⇲

Invalid password errors

Fix: 1. Reset your password: Use the 'Forgot Password' feature in the IPVanish app to reset your password and try logging in again. OR 2. Chec... ⇲
 
Support issue

Customer service response delays

Fix: 1. Use in-app support: Check if the IPVanish app has a support or help section that can provide immediate answers to common questions. OR... ⇲
 
Payments issue

Problems with auto-renew subscription

Fix: 1. Check subscription settings: Go to your iPhone settings, tap on your Apple ID at the top, select 'Subscriptions', and check if IPVanish i... ⇲

Inability to disable auto-renew in app

Fix: 1. Manage subscriptions through iPhone settings: Go to your iPhone settings, tap on your Apple ID, select 'Subscriptions', and manage your I... ⇲

Confusing billing and refund process

Fix: 1. Review billing information: Check your account settings in the IPVanish app or website for detailed billing information and transaction h... ⇲
 
Network issue

Difficulty connecting to certain websites

Fix: 1. Change server location: Try connecting to a different server in the IPVanish app, as some servers may be blocked by specific websites.... ⇲

Requires manual reconnection often

Fix: 1. Enable 'Always On' feature: If available, enable the 'Always On' feature in the IPVanish app settings to maintain a constant connection.... ⇲

Frequent disconnections on mobile network

Fix: 1. Switch to a different mobile network: If possible, try connecting to a different mobile network or Wi-Fi to see if the issue persists.... ⇲

Blocked access to private trackers

Fix: 1. Change server location: Try connecting to a different server in the IPVanish app, as some servers may have restrictions on certain tracke... ⇲

Unreliable connection after updates

Fix: 1. Reinstall the app: Uninstall and reinstall the IPVanish app to ensure that all components are functioning correctly after an update. OR... ⇲
 
Permissions issue

Tracking permission required after update

Fix: 1. Adjust app permissions: Go to your iPhone settings, find IPVanish, and adjust the tracking permissions to allow the app to function prope... ⇲
 
Compatibility issue

Limited functionality on certain devices

Fix: 1. Check device compatibility: Visit the IPVanish website to confirm that your device is supported and meets the minimum requirements for th... ⇲

Poor performance on Fire Stick devices

Fix: 1. Optimize Fire Stick settings: Go to the Fire Stick settings and ensure that the device is updated and that any unnecessary apps are close... ⇲
 
Freezing issue

IPVanish freezes during use

Fix: 1. Restart the app: Close the IPVanish app completely and reopen it to see if the freezing issue resolves itself. OR 2. Update the app: E... ⇲
 
Notifications issue

Inconsistent server connection notifications

Fix: 1. Check server status: Visit the IPVanish website or app to check if there are any known issues with specific servers that may be causing c... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.4%

Bad experience
8.1%

Neutral
3.5%

~ from our NLP analysis of 100,550 combined software ratings.

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 Private Data IPVanish collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. IPVanish 1-Month Subscription: $12.99 IPVanish auto-renewable plan for 1 month.
  2. IPVanish 1 Year Subscription: $89.99 IPVanish auto-renewable plan for 1 year.
  3. IPVanish 1 Week Subscription: $4.99 IPVanish auto-renewable plan for 1 week.
  4. IPVanish 1-Year Subscription: $89.99 IPVanish auto-renewable plan for 1 year.
  5. IPVanish 3-Month Subscription: $34.99 IPVanish auto-renewable plan for 3 months.
  6. IPVanish 1 Month Subscription: $13.99 IPVanish auto-renewable plan for 1 month.
  7. IPVanish 1 Year Subscription: $99.99 IPVanish auto-renewable plan for 1 year.