fix problems on VPN [iphone]

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—— Run into issues on VPN ? Get help pending when official support gets back to you!

VPN for iPhone ·
Info:
company: Brain Craft Ltd
: http://www.braincraftapps.com
: www.braincraftapps.com
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Network issue

Inconsistent connection

Fix: Check your internet connection outside of the VPN. If your internet is unstable, it will affect the VPN connection. Try resetting your route... ⇲

VPN fails to connect to servers

Fix: Restart the VPN app and try connecting again. If that doesn't work, restart your iPhone to refresh the network settings. OR Check for any... ⇲

Slow connection speeds

Fix: Try connecting to a server that is geographically closer to your location. This can often improve speed as the data has a shorter distance t... ⇲

Limited server options

Fix: Explore the app's settings to see if there are options to request additional servers or locations. Some VPNs allow users to suggest new serv... ⇲

Frequent disconnections

Fix: Ensure that your iPhone's software is up to date, as updates can fix bugs that may cause disconnections. Go to Settings > General > Software... ⇲
 
Account issue

No account settings for subscription management

Fix: Look for an account or profile section within the app. If there is none, check the app's website for account management options, as some set... ⇲
 
Payments issue

Auto-renewal issues

Fix: Go to your iPhone's Settings > [Your Name] > Subscriptions. Here, you can manage your subscriptions and turn off auto-renewal for the VPN ap... ⇲

Difficulties in canceling subscriptions

Fix: Follow the steps in your iPhone's Settings > [Your Name] > Subscriptions to cancel the subscription. Make sure to do this before the renewal... ⇲

Confusing subscription process

Fix: Take your time to read through the subscription options carefully before making a selection. Look for any tooltips or help icons that may pr... ⇲
 
Compatibility issue

Does not work in certain countries

Fix: Check if the VPN app has specific servers optimized for use in restricted countries. Some VPNs offer special servers that can bypass local r... ⇲
 
Ads issue

VPN pushes for purchases before use

Fix: Look for a 'Skip' or 'Continue' option when prompted to purchase. Some apps allow you to use limited features without a subscription. OR... ⇲
 
Privacy issue

VPN signs in automatically without user consent

Fix: Check the app settings for any options related to 'Auto Sign-In' or 'Remember Me'. Disable these options if available. OR Log out of the... ⇲
 
Support issue

Lack of customer support

Fix: Check the app for a FAQ or Help section that may provide answers to common issues. Many apps have self-help resources that can be useful.... ⇲
 
Features issue

Missing features compared to competitors

Fix: Explore the app's settings to see if there are any hidden features or options that can be enabled. Sometimes features are not immediately vi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.6%

Bad experience
9.2%

Neutral
4.3%

~ from our NLP analysis of 59,044 combined software ratings.

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PrivateVPN

 Private Data VPN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. VPN for iPhone Monthly Premium: $9.99 Activate for unlimited VPN connection Monthly
  2. 1 Year Subscription: $49.99 Start 1 Year Subscription!
  3. 1 Month Subscription: $9.99 Start 1 Month Subscription!
  4. 03 Months Subscription: $19.99 Start 03 Months Subscription
  5. Free Trial: $9.99 Start Free Trial
  6. Start Free Trail: $49.99 03 Days Free Trial