fix problems on Mazec [iphone]

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—— Run into issues on Mazec? Get help pending when official support gets back to you!

mazec
Info:
company: MetaMoJi Corporation
: https://getsatisfaction.com/mazec
: product.metamoji.com
Chat with our AI-based mazec Support
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Updates issue

lack of updates

Fix: 1. Check for updates regularly: Go to the App Store and check for any updates for Mazec. Keeping the app updated can help improve functional... ⇲
 
UI issue

small writing pad size

Fix: 1. Adjust device orientation: Try rotating your iPhone to landscape mode to increase the writing area. 2. Use zoom features: If available,... ⇲

no floating writing pad

Fix: 1. Use split-screen mode: If your iPhone supports it, try using split-screen mode with another app to create a floating effect. 2. Explore... ⇲

static writing area too close to the bottom

Fix: 1. Adjust device position: Hold your iPhone at a comfortable angle to create more space between your hand and the bottom of the screen. 2.... ⇲

difficult punctuation entry

Fix: 1. Use voice commands: If available, use voice commands to insert punctuation marks instead of writing them. 2. Practice writing punctuatio... ⇲

inefficient and clumsy to use

Fix: 1. Familiarize with app features: Spend time exploring all features of the app to find shortcuts and improve efficiency. 2. Create a workfl... ⇲
 
Compatibility issue

requires pencil for best performance

Fix: 1. Optimize finger input: If using a finger, try to write more slowly and clearly to improve recognition. 2. Consider purchasing an afforda... ⇲

no Apple Pencil support

Fix: 1. Use a compatible stylus: If Apple Pencil is not supported, consider using a third-party stylus that is compatible with your iPhone. 2. O... ⇲
 
Bugs issue

punctuation recognition issues

Fix: 1. Practice punctuation entry: Spend some time practicing how you write punctuation marks to improve recognition. 2. Use voice input: If av... ⇲

autoscroll feature bug

Fix: 1. Disable and re-enable autoscroll: Go into the app settings, turn off the autoscroll feature, wait a moment, and then turn it back on. 2.... ⇲

inaccurate recognition with finger input

Fix: 1. Write slowly and clearly: Take your time when writing with your finger to improve recognition accuracy. 2. Use a stylus: If possible, us... ⇲

loses old guesses

Fix: 1. Regularly save important guesses: Keep a note of frequently used words or phrases outside the app to refer back to them. 2. Rebuild your... ⇲

poor handwriting recognition

Fix: 1. Practice writing style: Spend time practicing your handwriting style to improve recognition accuracy. 2. Use a stylus: If possible, use... ⇲
 
Search issue

not enough visibility in app store

Fix: 1. Share your experience: Write a review on the App Store to help increase visibility. 2. Promote through social media: Share your positive... ⇲
 
Customization issue

limited custom dictionary

Fix: 1. Regularly update your custom dictionary: Make a habit of adding new words as you encounter them to improve recognition. 2. Use synonyms:... ⇲

no dark mode support

Fix: 1. Use system-wide dark mode: If your iPhone supports it, enable dark mode in the device settings. This may not change the app but can reduc... ⇲
 
Crashes issue

crashes frequently

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app crashes. 2. Clear app data: Go to your iPhone settings, find Mazec, and... ⇲
 
Support issue

no customer support

Fix: 1. Utilize online forums: Search for user forums or communities where you can find solutions from other users experiencing similar issues.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
61.0%

Bad experience
31.7%

Neutral
7.3%

~ from our NLP analysis of 41 combined software ratings.

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 Private Data mazec collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. mazec Language Add-Ons (Spanish): $9.99 This add-on is used to enter handwritten letters.(Spanish)
  2. mazec Language Add-Ons (Japanese): $9.99 This add-on is used to enter handwritten letters.(Japanese)
  3. mazec Language Add-Ons (All languages): $24.99 This add-on is used to enter handwritten letters. (All languages)
  4. mazec Language Add-Ons (German): $9.99 This add-on is used to enter handwritten letters.(German)
  5. mazec Language Add-Ons (Chinese): $9.99 This add-on is used to enter handwritten letters.(Chinese)
  6. mazec Language Add-Ons (French): $9.99 This add-on is used to enter handwritten letters.(French)
  7. mazec Language Add-Ons (Russian): $9.99 This add-on is used to enter handwritten letters.(Russian)
  8. mazec Language Add-Ons (Korean): $9.99 This add-on is used to enter handwritten letters.(Korean)
  9. mazec Language Add-Ons (Portuguese): $9.99 This add-on is used to enter handwritten letters.(Portuguese)
  10. mazec Language Add-Ons (Italian): $9.99 This add-on is used to enter handwritten letters.(Italian)