fix problems on VIDSIG [iphone]

—— Run into issues on VIDSIG? Get help pending when official support gets back to you!

VIDSIG

Info:

company: vidsig

: http://vidsig.com

: vidsig.com

Chat with our AI-based VIDSIG Support

🛠️ Common VIDSIG Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Technical issues on the website

Fix: Clear your browser's cache and cookies. This can resolve many technical issues. To do this, go to your browser settings, find the privacy or... ⇲

Call freezing for one participant

Fix: Ensure that the participant experiencing freezing has a stable internet connection. They can check their connection speed using a speed test... ⇲

Messages issue

Inability to send reschedule requests

Fix: Check if the app is updated to the latest version. Go to the App Store, search for VIDSIG, and see if there is an update available. If so, u... ⇲

Syncing issue

Sessions not automatically recorded

Fix: Check the app settings to ensure that the automatic recording feature is enabled. Open the VIDSIG app, go to settings, and look for recordin... ⇲

Notifications issue

Lack of prior notification about recording settings

Fix: Review the app's notification settings to ensure that you have enabled notifications for updates and changes. Go to your device settings, fi... ⇲