fix problems on Domestika [iphone]

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—— Run into issues on Domestika? Get help pending when official support gets back to you!

Domestika - Online courses
Info:
company: Domestika, Inc.
: http://domestika.org
: domestika.org
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Loading issue

Courses not showing up in the app

Fix: 1. Ensure you are logged into the correct account by checking your profile in the app. 2. Refresh the app by pulling down on the course list... ⇲
 
Video issue

Automatic course trailers play without option to stop

Fix: 1. Check the app settings for any options related to autoplay or trailers and disable them if available. 2. If there are no settings, try to... ⇲
 
Bugs issue

Video player bugs in full screen mode

Fix: 1. Try exiting full screen mode by tapping the full screen icon again. 2. Restart the app to see if the issue resolves itself after a fresh... ⇲
 
Customization issue

Inability to filter completed and unfinished courses

Fix: 1. Check the app's course management section to see if there are any filtering options available. 2. If not, manually track your courses by... ⇲

No option to sort courses by status

Fix: 1. Manually track your courses by creating a list of completed and ongoing courses outside the app. 2. Use the search function to find speci... ⇲

Limited filtering options for course selection

Fix: 1. Use the search bar to find specific courses or topics instead of relying solely on filters. 2. Explore different categories manually to d... ⇲
 
Support issue

Difficulty in accessing customer support

Fix: 1. Look for a help or support section within the app or website, which may provide FAQs or contact options. 2. Check the app's settings for... ⇲

Generic responses from customer service

Fix: 1. When contacting customer service, provide detailed information about your issue to help them give a more tailored response. 2. Keep a rec... ⇲
 
Payments issue

Unauthorized charges for subscriptions

Fix: 1. Check your subscription status in the app under account settings to confirm your current plan. 2. Review your payment method and transact... ⇲
 
UI issue

Confusing navigation on the website

Fix: 1. Familiarize yourself with the website layout by exploring the main sections and menus. 2. Use the search bar to quickly find specific cou... ⇲
 
Audio issue

Lack of verbal translations for non-English courses

Fix: 1. Check if the course offers subtitles in your preferred language by looking for subtitle options in the video player. 2. Use a translation... ⇲

Audio issues when switching between videos

Fix: 1. Ensure your device's volume is turned up and not muted. 2. Restart the app to reset the audio settings. OR 1. Check for updates to the... ⇲
 
Settings issue

Issues with course credit expiration

Fix: 1. Review the course credit policy in the app or website to understand the expiration terms. 2. Keep track of your course credits and plan t... ⇲
 
Ads issue

Inconsistent pricing between ads and actual charges

Fix: 1. Always check the final price before confirming your purchase to avoid surprises. 2. Take screenshots of promotional prices for reference... ⇲
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 what users are saying
Good experience
97.7%

Bad experience
1.5%

Neutral
0.8%

~ from our NLP analysis of 10,059 combined software ratings.

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 Private Data Domestika collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Domestika product 10: $9.99 Access to Domestika product type 10
  2. Domestika product 6: $5.99 Access to Domestika product type 6
  3. Domestika product 11: $10.99 Access to Domestika product type 11
  4. Domestika product 7: $6.99 Access to Domestika product type 7
  5. Plus - 1 Month: $19.99 Domestika Plus monthly subscription
  6. Domestika product 8: $7.99 Access to Domestika product type 8
  7. Domestika product 13: $12.99 Access to Domestika product type 13
  8. Domestika product 12: $11.99 Access to Domestika product type 12
  9. Domestika product 15: $14.99 Access to Domestika product type 15
  10. Domestika product 20: $19.99 Access to Domestika product type 20