—— Run into issues on Brass? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Hold down the power button until you see the 'slide to power off' option. Slide to turn off, then turn it back on af... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can test this by opening a web browser an... ⇲
Fix: 1. Manually deselect icons: Go through the icon selection and tap on each selected icon to uncheck it. This may be tedious but is currently... ⇲
Fix: 1. Refresh the widget: Remove the widget from your home screen and then re-add it. To do this, press and hold the widget until you see the '... ⇲
Fix: 1. Check icon settings: Ensure that each icon is correctly linked to the intended app. Go to the customization settings and verify the links... ⇲
Fix: 1. Refresh the app: Close Brass completely and reopen it. This can sometimes clear up display issues that show duplicate icons. 2. Clear app... ⇲
Fix: 1. Explore third-party icon packs: Search the App Store for other icon customization apps that may offer a wider selection of icons. Downloa... ⇲
Fix: 1. Restart the app: Close Brass completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the... ⇲
Fix: 1. Check permissions: Go to Settings > Privacy > Location Services and ensure Brass has the necessary permissions to change icons. Also, che... ⇲
Fix: 1. Explore third-party themes: Search the App Store for other theme customization apps that may offer a wider selection of themes. Download... ⇲
Fix: 1. Check app settings: Open Brass and navigate to settings to see if there is an option to enable notification badges for shortcuts. If avai... ⇲
Fix: 1. Check the app for support options: Look for a 'Help' or 'Support' section within the app that may provide FAQs or troubleshooting tips. 2... ⇲
Fix: 1. Search online: Look for user-generated tutorials on platforms like YouTube or forums that may provide step-by-step guidance for setting u... ⇲
Fix: 1. Use alternative support channels: If the app has social media accounts, consider reaching out through those platforms for assistance. 2.... ⇲
Fix: 1. Follow a checklist: Create a checklist of steps needed for setup to streamline the process. This can help you stay organized and ensure y... ⇲
Fix: 1. Look for ad-free options: Check if Brass offers a premium version or in-app purchase that allows you to bypass ads. This can save time an... ⇲
Fix: 1. Check file format: Ensure that the transparent icons you are trying to load are in a compatible format (like PNG). If not, convert them u... ⇲
Fix: 1. Regularly save your progress: If the app allows, manually save your settings or progress frequently to avoid losing work during crashes.... ⇲
Fix: 1. Report the content: If the app has a reporting feature, use it to report any inappropriate themes you encounter. 2. Avoid certain themes:... ⇲