—— Run into issues on Мій Київстар-інтернет, дзвінки? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the Мій Київстар app and tap on it. If there's an opti... ⇲
Fix: 1. Refresh the app: Close the app completely by swiping it away from the app switcher. Reopen it to see if the data updates correctly. OR... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue pe... ⇲
Fix: 1. Enable 'Remember Me' option: If available, ensure that the 'Remember Me' option is checked during login to avoid repeated logins for the... ⇲
Fix: 1. Reset your password: Use the 'Forgot Password' feature to reset your password and regain access to your account. OR 2. Clear app cache... ⇲
Fix: 1. Check your Apple Pay settings: Go to Settings > Wallet & Apple Pay. Ensure your payment method is valid and has sufficient funds for larg... ⇲
Fix: 1. Use an alternative authentication method: If the app allows, switch to email authentication or any other available method in the app sett... ⇲
Fix: 1. Change security settings: If the app allows, switch to a password-based login in the app settings for enhanced security. OR 2. Use a p... ⇲
Fix: 1. Familiarize yourself with the menu: Take notes of the options available in the voice menu during your next call to support. This can help... ⇲
Fix: 1. Adjust notification settings: Go to your iPhone's Settings > Notifications > Мій Київстар. Here, you can customize which notifications yo... ⇲
Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Take notes on where key features are... ⇲
Fix: 1. Review the app's help section: Look for any guides or FAQs that explain the new design and its features. OR 2. Provide feedback: While... ⇲
Fix: 1. Check app settings: Go to the app settings and look for a language option. Sometimes, updates reset preferences. OR 2. Change device l... ⇲
Fix: 1. Reinstall the app: Uninstall the app and then reinstall it from the App Store to see if that resolves any functionality issues. OR 2.... ⇲
Fix: 1. Restart your device: Sometimes, a simple restart can resolve eSIM transfer issues. Turn off your iPhone, wait a few seconds, and turn it... ⇲
Fix: 1. Update iOS: Check if your iPhone can be updated to a newer version of iOS. Go to Settings > General > Software Update and install any ava... ⇲
Fix: 1. Check account settings: Go to your account settings within the app to see if there is an option to manage or delete additional phone numb... ⇲