fix problems on Updater [iphone]

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—— Run into issues on Updater? Get help pending when official support gets back to you!

Updater: Essential Moving App
Info:
company: Updater
: https://help.updater.com/hc/en-us
: updater.com
Chat with our AI-based Updater Support
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Freezing issue

Updater freezes or fails to load

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Updater app off the scr... ⇲
 
Ads issue

High-pressure sales tactics

Fix: If you feel pressured, take a break from the app. You can also document any aggressive sales tactics and consider using the app only for inf... ⇲

Upselling of unnecessary services

Fix: Be cautious and take your time to evaluate the services being offered. Only select what you truly need and avoid impulse decisions. OR Lo... ⇲
 
Notifications issue

Excessive notifications and emails

Fix: Adjust your notification settings by going to Settings > Notifications > Updater and customize how you receive alerts. You can turn off noti... ⇲
 
Account issue

Identity verification issues

Fix: Ensure that the information you are entering for verification matches exactly with your official documents. Double-check for typos or discre... ⇲

Difficulty canceling services

Fix: Review the cancellation policy within the app or on the service provider's website to understand the steps required for cancellation. OR... ⇲
 
Bugs issue

Incomplete task tracking

Fix: Manually track your tasks using a checklist or a note-taking app until the issue is resolved. This can help you stay organized while using t... ⇲

Incorrect activation dates for services

Fix: Double-check the activation dates you entered to ensure they are correct. If they are, document the issue and keep track of the correct date... ⇲
 
Support issue

Poor customer service experience

Fix: Document your interactions with customer service, including dates and details, to keep track of your issues. This can help you escalate the... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help you navigate it more easily. OR... ⇲
 
Customization issue

Limited options for service providers

Fix: Expand your search criteria within the app to see if more options become available. Sometimes adjusting filters can yield better results.... ⇲
 
Settings issue

Inability to change move address

Fix: Check if there is an option in the app settings to edit your profile or move details. This is often found under 'Account Settings' or 'Profi... ⇲
 
Glitches issue

Updater glitches when viewing providers

Fix: Try restarting your iPhone to clear any temporary glitches that may be affecting the app's performance. OR If the issue persists, conside... ⇲
 
Privacy issue

Privacy concerns with data sharing

Fix: Review the app's privacy policy to understand what data is being collected and how it is used. You can usually find this in the app settings... ⇲
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 what users are saying
Good experience
97.2%

Bad experience
2.2%

Neutral
0.6%

~ from our NLP analysis of 4,053 combined software ratings.

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 Private Data Updater collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics