fix problems on El Patrón [iphone]

—— Run into issues on El Patrón? Get help pending when official support gets back to you!

El Patrón - Idle Cartel

Info:

company: Big Wolf

: https://bigwolf.zendesk.com/hc/en-us

: bigwolf.com

Chat with our AI-based El Patrón Support

🛠️ Common El Patrón Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ads glitch and cannot be closed

Fix: Try restarting the app. Double-tap the home button (or swipe up from the bottom on newer iPhones) to view all open apps, then swipe up on El... ⇲

Tutorial plays on every event

Fix: Check if there is an option in the settings menu to disable tutorials or hints. This is often found under 'Gameplay' or 'Options'. If availa... ⇲

Ads issue

Constant ads required for extra benefits

Fix: Consider using the in-game currency or resources to purchase benefits instead of relying on ads. This can often be a more efficient way to p... ⇲

Ads fail to load properly

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try switching net... ⇲

Ads freeze halfway through

Fix: If an ad freezes, try closing the app and reopening it. This can sometimes reset the ad and allow you to continue playing. OR If the prob... ⇲

Gameplay issue

Stuck due to insufficient influence

Fix: Focus on completing side missions or daily challenges to gain more influence points. These can often provide a quick boost to your influence... ⇲

Manager cards not sufficient at higher levels

Fix: Focus on upgrading your existing manager cards. Use in-game resources to enhance their abilities, which can help you progress at higher leve... ⇲

Inability to skip story elements

Fix: Look for a 'Skip' button during story elements. If it’s not available, try tapping the screen to see if it allows you to fast-forward throug... ⇲

Frequent interruptions during gameplay

Fix: Check your device settings to ensure that notifications are turned off while playing. Go to Settings > Notifications and adjust the settings... ⇲

Mundane tutorial experience

Fix: If the tutorial is repetitive, try to engage with the game mechanics more actively. Experiment with different strategies to make the experie... ⇲

Syncing issue

Game data reverts unexpectedly

Fix: Ensure that your game is linked to your Apple ID or Game Center. This can help save your progress and prevent data loss. Go to Settings in t... ⇲

Freezing issue

Game freezes on startup

Fix: Force close the app and restart it. If the problem persists, try restarting your iPhone by holding down the power button and sliding to powe... ⇲

Network issue

Connection errors prevent reward collection

Fix: Ensure your internet connection is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the issue resolves.... ⇲

Crashes issue

Game crashes frequently

Fix: Make sure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. OR Try unins... ⇲

Events crash often

Fix: Ensure that your app is updated to the latest version, as developers often release patches for event-related crashes. OR Try participatin... ⇲

Upgrade process causes crashes

Fix: Before upgrading, ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to check available space. OR... ⇲

Game crashes after updates

Fix: After an update, try restarting your device to clear any temporary issues that may have arisen from the update. OR If the game continues... ⇲

Loading issue

Loading screen issues

Fix: If the game gets stuck on the loading screen, try clearing the app's cache or restarting your device as mentioned earlier. OR Check for a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.6%

Bad experience

1.6%

Neutral

0.7%

~ from our NLP analysis of 3,759 combined software ratings.

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Private Data El Patrón collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Special Offer 1: $1.99 Special Offer 1
Tiny Stash: $1.99 Tiny Stash
Small Stash: $4.99 Small Stash
Special Offer 2: $4.99 Special Offer 2
Medium Stash: $9.99 Medium Stash
Special Offer 7: $9.99 Special Offer 7
Large Stash: $19.99 Large Stash
Special Offer 3: $4.99 Special Offer 3
Special Offer 5: $7.99 Special Offer 5
Special Offer 9: $13.99 Special Offer 9