fix problems on Vooks [iphone]

—— Run into issues on Vooks? Get help pending when official support gets back to you!

Vooks: Read-alouds for kids

Info:

company: Vooks Inc

: https://www.vooks.com/contact/

: www.vooks.com

Chat with our AI-based Vooks Support

🛠️ Common Vooks Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Vooks freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Vooks app off... ⇲

Auto-play feature not functioning

Fix: 1. Check if the auto-play feature is enabled in the app settings. Open Vooks, go to Settings, and look for the auto-play option. Ensure it i... ⇲

Payments issue

Issues with subscription verification

Fix: 1. Ensure that you are logged into the correct account associated with your subscription. Go to Settings in the app and check your account d... ⇲

Crashes issue

Vooks crashes frequently

Fix: 1. Update the app to the latest version available in the App Store. Open the App Store, go to Updates, and check if Vooks has an update. 2.... ⇲

Slow issue

Slow loading times

Fix: 1. Ensure you have a stable internet connection. Test your Wi-Fi speed using a speed test app. If the speed is slow, try moving closer to th... ⇲

Customization issue

Inability to save personalized book lists

Fix: 1. Check if you are logged into your account. Personalized features often require an account to save settings. Go to Settings in the app to... ⇲

No variety in voices for narration

Fix: 1. Check the app settings to see if there are options to change the narration voice. If not, this feature may not be available. 2. Consider... ⇲

Search issue

No search filters available

Fix: 1. Use the search bar to type in keywords related to the books you are looking for. While filters may not be available, specific keywords ca... ⇲

UI issue

Vooks does not support landscape mode

Fix: 1. Check your device's orientation lock. Swipe down from the top-right corner of your iPhone to access the Control Center and ensure the ori... ⇲

Support issue

Customer service is unresponsive

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. If you need to reach customer service, try send... ⇲

Vooks support link is broken

Fix: 1. Try accessing the support link from a different browser or device to see if the issue is specific to your current setup. 2. Look for alte... ⇲

Updates issue

Limited book selection after initial months

Fix: 1. Regularly check the app for new releases or updates, as content may be added periodically. 2. Explore any seasonal or themed collections... ⇲

Limited content updates for holidays

Fix: 1. Regularly check the app for any seasonal updates or special collections that may be added around holidays. 2. Explore any notifications o... ⇲

Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of the app and the operating system. Check for updates in the App Store and your d... ⇲

Downloads issue

No option to download books for offline use

Fix: 1. Check the app settings to see if there is an option to enable offline access or downloads. If not, this feature may not be available. 2.... ⇲

Difficulties with logging in on multiple devices

Fix: 1. Ensure you are using the same login credentials on all devices. Double-check your username and password for accuracy. 2. If you are logge... ⇲