fix problems on MyStop [iphone]

—— Run into issues on MyStop ? Get help pending when official support gets back to you!

myStop Mobile

Info:

company: Avail Technologies

: http://www.availtec.com/

Chat with our AI-based myStop Support

🛠️ Common myStop Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

myStop crashes frequently

Fix: 1. Update the App: Go to the App Store, search for myStop Mobile, and check if there is an update available. If so, download and install it.... ⇲

Real-time tracking is often inaccurate

Fix: 1. Check GPS Settings: Ensure that location services are enabled for myStop Mobile. Go to Settings > Privacy > Location Services and make su... ⇲

Bugs issue

Bus arrival times are unreliable

Fix: 1. Refresh the App: Pull down on the screen to refresh the bus arrival times. This can help load the most current data. 2. Check for Service... ⇲

Incorrect bus stop listings

Fix: 1. Update the App: Ensure you have the latest version of myStop Mobile, as updates may fix incorrect listings. 2. Report the Issue: Use the... ⇲

Map zoom functionality is broken

Fix: 1. Reset App Settings: Sometimes resetting the app settings can resolve issues. Check if there is an option in the app settings to reset. 2.... ⇲

myStop does not show all nearby buses

Fix: 1. Refresh the App: Pull down on the screen to refresh the bus listings and ensure you have the latest information. 2. Check GPS Accuracy: E... ⇲

Loading issue

myStop fails to load bus stop information

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves t... ⇲

Freezing issue

myStop glitches and freezes

Fix: 1. Restart the App: Close the app completely by swiping up from the bottom of the screen and swiping myStop Mobile off the screen. Then reop... ⇲

Slow issue

Slow performance and loading times

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > myStop Mobile and tap 'Offload App' to clear the cache. 2. Close Background... ⇲

Bus icons update too slowly

Fix: 1. Refresh the App: Pull down on the screen to refresh the bus icons and ensure you have the latest information. 2. Check Internet Connectio... ⇲

Updates issue

Limited offline functionality

Fix: 1. Download Maps: If the app allows, download maps for offline use when you have a stable internet connection. Check the app settings for th... ⇲

Missing or outdated bus routes

Fix: 1. Update the App: Make sure you have the latest version of myStop Mobile, as updates may include new or updated bus routes. 2. Check Local... ⇲

Frequent updates introduce new bugs

Fix: 1. Delay Updates: If you notice that updates frequently introduce bugs, consider delaying updates until you see user feedback indicating sta... ⇲

Network issue

Inconsistent GPS tracking

Fix: 1. Enable Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for myStop Mobile to improve GP... ⇲

myStop requires constant internet connection

Fix: 1. Download Offline Maps: If available, download maps for offline use when you have a stable internet connection. 2. Save Important Informat... ⇲

Customization issue

User location feature removed

Fix: 1. Check App Settings: Look in the app settings to see if there is an option to enable the user location feature. 2. Update the App: Ensure... ⇲

Inability to save favorite routes

Fix: 1. Check App Settings: Look in the app settings to see if there is an option to save favorite routes and ensure it is enabled. 2. Update the... ⇲

UI issue

Confusing interface during schedule changes

Fix: 1. Familiarize with the Interface: Spend some time exploring the app's interface to understand where schedule changes are displayed. 2. Chec... ⇲

Notifications issue

myStop fails to provide service alerts

Fix: 1. Check Notification Settings: Ensure that notifications are enabled for myStop Mobile in Settings > Notifications. 2. Update the App: Make... ⇲

Storage issue

myStop does not cache basic information

Fix: 1. Check App Settings: Look for any settings related to caching or offline data storage and enable them if available. 2. Clear App Cache: Go... ⇲