fix problems on Equator Coffees [iphone]

​

—— Run into issues on Equator Coffees? Get help pending when official support gets back to you!

Equator Coffees
Info:
company: Equator Coffees
: https://support.thanx.com/
: www.equatorcoffees.com
Chat with our AI-based Equator Coffees Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Customizations do not transfer to store

Fix: Log out of the app and log back in to refresh your account settings. Go to Settings in the app, select 'Log Out', and then log back in with... ⇲
 
Account issue

Equator Coffees does not recognize existing accounts

Fix: Ensure you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' option to reset it.... ⇲
 
Network issue

Location connection often down

Fix: Check your location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Equator Cof... ⇲
 
Updates issue

Lag between order readiness and app update

Fix: Refresh the app manually by pulling down on the order screen to check for updates. This can help sync the app with the latest order status.... ⇲

Confusing transition between app versions

Fix: Familiarize yourself with the new layout by exploring the app's features and settings. Take time to navigate through the app to understand t... ⇲

Equator Coffees feels outdated

Fix: Check for app updates in the App Store. Developers often release updates to improve the user interface and experience. OR Consider provid... ⇲
 
UI issue

Recent orders display not optimized

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experiment with different text size and display... ⇲

Header implementation too high on devices with notches

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size or zoom settings. OR If... ⇲

Last order details insufficient

Fix: Check if there is an option to view order history in the app. This may provide more details about your last order. OR If details are stil... ⇲
 
Bugs issue

Does not add to cart immediately

Fix: Check for any app updates that may address this issue. Go to the App Store and update the app if necessary. OR Try restarting the app aft... ⇲
 
Login issue

Logs users out frequently

Fix: Ensure that you are not using a VPN or any network settings that may interfere with the app's connection. Disable any VPNs and try again.... ⇲
 
Registration issue

Long account setup process

Fix: Prepare your information in advance. Have your email, password, and any other required details ready to streamline the process. OR If the... ⇲
 
Notifications issue

Does not inform about unavailable items when changing locations

Fix: Manually check the menu for the new location after changing it to see if items are available. This can help you avoid confusion. OR Consi... ⇲

Does not notify when locations are not accepting orders

Fix: Check the app's notifications settings. Go to Settings > Notifications > Equator Coffees and ensure notifications are enabled. OR Regular... ⇲

No message when order is ready

Fix: Ensure that notifications are enabled for the app. Go to Settings > Notifications > Equator Coffees and toggle on Allow Notifications. OR... ⇲
 
Slow issue

Slow loading times

Fix: Clear the app's cache by offloading it as mentioned earlier, which can help improve loading times. OR Ensure your internet connection is... ⇲
 
Payments issue

Payment issues

Fix: Check your payment method in the app settings. Ensure that your payment information is up to date and correctly entered. OR Try using a d... ⇲

Missing Apple Pay and Sign In with Apple

Fix: Check for app updates in the App Store, as these features may be added in future releases. OR Consider using alternative payment methods... ⇲
 
Support issue

No support option available

Fix: Look for a help or FAQ section within the app that may provide answers to common issues. OR Check the app's website for support resources... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.0%

Bad experience
3.5%

Neutral
1.5%

~ from our NLP analysis of 3,996 combined software ratings.

 Switch to these Alternatives:
Luke's Local
MIXT
Palmetto Superfoods
Good Eggs - Grocery Delivery
Rustic Bakery & Cafe
Amy’s Drive Thru
Earthbar
The LunchMaster
Red Bay
Local Kitchens

 Private Data Equator Coffees collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics