fix problems on Fizz [iphone]

—— Run into issues on Fizz? Get help pending when official support gets back to you!

Fizz: What's Fizzin'?

Info:

company: Fizz Social Corp.

: https://fizz.social/support

: fizz.social

Chat with our AI-based Fizz Support

🛠️ Common Fizz Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Blocking feature does not prevent stalkers from seeing posts

Fix: Check your privacy settings within the app. Go to your profile settings and ensure that your posts are set to 'private' or 'friends only' if... ⇲

Time-out after multiple posts is frustrating

Fix: Try spacing out your posts. Instead of posting multiple times in quick succession, plan your posts and schedule them throughout the day to a... ⇲

Bugs issue

Badges not functioning properly

Fix: Log out of the app and then log back in. This can sometimes refresh your account and resolve minor glitches with badge displays. OR Clear... ⇲

Fake engagement and bot activity

Fix: Be cautious about engaging with accounts that seem suspicious. Report any bot activity you encounter to help clean up the platform. OR En... ⇲

Messages issue

DM feature is broken

Fix: Restart the app. Close it completely and then reopen it to see if the DM feature starts working again. OR Check for app updates in the Ap... ⇲

Inability to delete DM conversations

Fix: Check if there is an option to archive or hide conversations instead of deleting them. This can help manage your DM space without permanent... ⇲

Limited options for sending media in DMs

Fix: Check if there are any updates available for the app that might expand media options in DMs. Install any updates if available. OR Conside... ⇲

Moderation issue

Moderation system is inconsistent

Fix: Familiarize yourself with the community guidelines and report any inconsistencies you notice. This can help improve the moderation system ov... ⇲

AI moderation triggers false positives

Fix: If you encounter a false positive, try rephrasing your content to avoid triggering the AI. Use simpler language or different terms that conv... ⇲

Lack of accountability for bullying

Fix: Utilize the reporting feature for any bullying incidents you encounter. Document the behavior and report it to the moderation team. OR En... ⇲

Anonymous posts lead to harmful content

Fix: Engage with the community to promote responsible posting. Encourage users to think critically about the content they share anonymously. OR... ⇲

Poor enforcement of community guidelines

Fix: Stay informed about the community guidelines and actively report any violations you see. Your reports can help improve enforcement. OR Pa... ⇲

No appeal process for muting

Fix: Document any instances where you feel muted unfairly and keep track of your interactions. This can help you build a case if an appeal proces... ⇲

Promotion of harmful behavior and misinformation

Fix: Actively report any harmful content or misinformation you encounter to help the moderation team take action. OR Engage in discussions to... ⇲

UI issue

UI is cramped and not user-friendly

Fix: Explore the app settings to see if there are options to customize your interface or layout for better usability. OR Provide feedback thro... ⇲

Customization issue

Inability to edit posts after publishing

Fix: Before posting, double-check your content for errors. Consider drafting your posts in a separate app where you can edit before copying them... ⇲

Inability to choose specific campus for posts

Fix: Check your profile settings to see if there are options to specify your campus or location. If not, consider including this information in y... ⇲

Support issue