fix problems on LN-CC [iphone]

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—— Run into issues on LN-CC? Get help pending when official support gets back to you!

LN-CC
Info:
company: The Level Group
: https://support.ln-cc.com/hc/
Chat with our AI-based LN-CC Support
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Login issue

Login credentials do not work in the app

Fix: Reset your password through the website. Go to the login page, click on 'Forgot Password', and follow the instructions to reset it. Then try... ⇲

Login issues after updates

Fix: After an update, try logging out and then logging back in. This can refresh your session and resolve login issues. OR If the app continue... ⇲
 
Support issue

Customer service is unhelpful

Fix: Utilize the FAQ section on the LN-CC website for common issues. This can provide immediate answers without needing to contact customer servi... ⇲

Damaged items not refunded

Fix: Take clear photos of the damaged items and keep all correspondence regarding the issue. This documentation can help in resolving the refund... ⇲
 
Crashes issue

LN-CC keeps crashing

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. OR Rest... ⇲
 
Bugs issue

Items in basket are removed

Fix: Ensure you are logged into your account before adding items to your basket. If you are not logged in, items may not be saved. OR Try addi... ⇲

Products do not show in cart

Fix: Ensure you are logged into your account when adding items to your cart. If you are not logged in, items may not be saved. OR Try refreshi... ⇲

Prices do not match in cart

Fix: Check if there are any promotions or discounts applied that may affect the final price. Review your cart before checkout. OR Refresh the... ⇲

Checkout redirects to homepage

Fix: Clear your browser cache or app cache to remove any corrupted data that may be causing the redirect. OR Try using a different device or b... ⇲
 
Customization issue

Filters cannot be saved

Fix: Check if you are logged into your account when applying filters. Some features may only be available to logged-in users. OR Try using the... ⇲
 
Settings issue

Shipping options do not work

Fix: Ensure your address is correctly entered in your account settings. Go to your profile and check the shipping address for any errors. OR T... ⇲
 
Slow issue

Website is slow

Fix: Clear your browser cache. On Safari, go to Settings > Safari > Clear History and Website Data. This can improve loading times. OR Try acc... ⇲

Refund process is slow

Fix: Keep track of your refund request by checking your account order history. This can help you stay informed about the status of your refund.... ⇲

Parcel processing delays

Fix: Check your order status in your account to see if there are any updates regarding processing times. OR Consider reaching out to the shipp... ⇲
 
Glitches issue

LN-CC is glitching

Fix: Close the app completely and restart it. This can often resolve minor glitches. OR Check for updates in the App Store. Updating the app c... ⇲
 
Payments issue

Apple Pay declines valid cards

Fix: Ensure that your Apple Pay settings are correctly configured. Go to Settings > Wallet & Apple Pay and check your card details. OR Try usi... ⇲
 
Account issue

LN-CC does not recognize existing account credentials

Fix: Reset your password through the website and try logging in again on the app with the new password. OR Ensure that you are entering the co... ⇲
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 what users are saying
Good experience
88.5%

Bad experience
10.2%

Neutral
1.3%

~ from our NLP analysis of 392 combined software ratings.

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 Private Data LN-CC collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics