fix problems on SmartGardener [iphone]

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—— Run into issues on SmartGardener? Get help pending when official support gets back to you!

SmartGardener
Info:
company: Green Living Solutions, Inc.
: https://smartgardener.freshdesk.com/
: www.smartgardener.com
Chat with our AI-based SmartGardener Support
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Bugs issue

Dragging and dropping elements causes them to disappear

Fix: Ensure that you are dragging elements within the designated areas of the app. If elements are disappearing, it may be due to them being drop... ⇲
 
Customization issue

Complicated process to delete crops

Fix: To delete crops, navigate to the garden layout section, select the crop you wish to delete, and look for a delete or remove option. This may... ⇲
 
Crashes issue

SmartGardener crashes when selecting fall 2023

Fix: Check if your device has enough storage space available. Low storage can cause apps to crash. Go to Settings > General > iPhone Storage to s... ⇲
 
Compatibility issue

Garden layout only accessible on laptop

Fix: If the garden layout is only accessible on the laptop, check if there is a mobile version of the layout feature. Sometimes, features are opt... ⇲
 
Syncing issue

SmartGardener does not sync with laptop program

Fix: Ensure that you are logged into the same account on both the app and the laptop program. Syncing issues often arise from account mismatches.... ⇲
 
Login issue

Login issues on mobile app

Fix: Double-check your login credentials to ensure they are entered correctly. If you have forgotten your password, use the 'Forgot Password' fea... ⇲

AppleID login does not work as advertised

Fix: Ensure that your Apple ID is functioning correctly by logging into your Apple ID account on the Apple website. If you encounter issues there... ⇲
 
Account issue

SmartGardener fails to recognize existing subscription

Fix: Log out of the app and log back in to refresh your account status. This can help the app recognize your existing subscription. If you still... ⇲
 
Support issue

Poor customer service response

Fix: While waiting for a response, check the app's FAQ section or community forums for answers to common questions. Many users share solutions th... ⇲
 
Slow issue

Slow website and app performance

Fix: Check your internet connection to ensure it is stable and fast. If you are on Wi-Fi, try switching to mobile data or vice versa to see if pe... ⇲
 
Payments issue

SmartGardener redirects to website for subscription purchase

Fix: If the app redirects you to the website, ensure that you are using the latest version of the app. Sometimes, older versions may not support... ⇲

SmartGardener does not function after payment

Fix: If the app does not function after payment, try logging out and logging back in to refresh your account status. This can help the app recogn... ⇲
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 what users are saying
Bad experience
78.9%

Good experience
21.1%

Neutral
0.0%

~ from our NLP analysis of 19 combined software ratings.

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 Private Data SmartGardener collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Smartgardener: $19.99 Smartgardener
  2. Unlimited access for 1 year: $39.99 1 year subscription for SmartGardener app