fix problems on SideMind [iphone]

—— Run into issues on SideMind? Get help pending when official support gets back to you!

SideMind: Personal AI Chatbots

Info:

company: TextGenie

: https://sidemind.ai/privacy

: sidemind.ai

Chat with our AI-based SideMind Support

🛠️ Common SideMind Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SideMind freezes

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom of the screen on newer iPhones) and swiping the SideMin... ⇲

Stuck on loading screen

Fix: Force close the app as described above and restart it. If the issue continues, try restarting your iPhone by holding down the power button a... ⇲

Bugs issue

Inconsistent response from AI

Fix: Try rephrasing your questions or prompts to provide clearer context. The AI may respond better to specific queries. OR Check if there are... ⇲

Analytics blocking causes app to hang

Fix: Go to your iPhone's Settings > Privacy > Analytics & Improvements and disable any analytics options related to the app. Restart the app afte... ⇲

Custom AI behaves like regular AI

Fix: Review the setup process for your custom AI to ensure all parameters and settings were configured correctly. Sometimes, redoing the setup ca... ⇲

Messages issue

Frequent 'Something came up' messages

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the issue resolv... ⇲

UI issue

Copy and paste function not working

Fix: Check your iPhone's clipboard by trying to copy and paste text in another app (like Notes). If it works there, try restarting the SideMind a... ⇲

Text visibility issues

Fix: Adjust the text size in your iPhone's settings by going to Settings > Display & Brightness > Text Size. Increase the size to see if it impro... ⇲

Ads issue

False advertising of AI version

Fix: Review the app's settings to ensure you are using the latest version of the AI features. Sometimes, features may be hidden in settings or re... ⇲

Freezing issue

SideMind stops responding during conversation

Fix: If the app becomes unresponsive, try force closing it and reopening it. If this happens frequently, consider restarting your iPhone to clear... ⇲

Notifications issue

Notifications not working

Fix: Check your iPhone's notification settings by going to Settings > Notifications > SideMind and ensure that notifications are enabled. OR I... ⇲

Installation issue

Uninstalling required to reset app

Fix: Instead of uninstalling, try clearing the app's cache or data if the option is available in the app settings. This can often reset the app w... ⇲

Privacy issue

SideMind does not function properly with data collection disabled

Fix: Check the app's settings to see if there are options to enable certain features without data collection. Some apps allow limited functionali... ⇲

Crashes issue

SideMind crashes or becomes unresponsive

Fix: Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. An outdated OS can cause compatibility... ⇲