fix problems on MSPure [iphone]

—— Run into issues on MSPure? Get help pending when official support gets back to you!

MSPure

Info:

company: Membrane Solutions (Nantong) Co., Ltd.

: https://www.mspurelife.com/

Chat with our AI-based MSPure Support

🛠️ Common MSPure Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MSPure freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening other apps or website... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for MSPure. Developers often release updates to fix bugs that cau... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if MSPure has an option to download streams or content for offline viewing. Look for a download b... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if MSPure has a help or FAQ section within the app that can provide answers to common issues. 2. Search online for... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > MSPure and ensure that notifications are enabled. Adjust the settings to al... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app's settings to see if there are any hidden customization options that you may have missed. Look for themes... ⇲

Battery issue

high battery consumption

Fix: 1. Enable Low Power Mode: Go to Settings > Battery and enable Low Power Mode to reduce background activity and save battery life while using... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running MSPure. If your device is outdated, consider upg... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.9%

Neutral

2.1%

Bad experience

0.0%

~ from our NLP analysis of 47 combined software ratings.

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Private Data MSPure collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics