fix problems on KineMaster (OLD) [iphone]

​

—— Run into issues on KineMaster (OLD)? Get help pending when official support gets back to you!

KineMaster (OLD)
Info:
company: KineMaster, Inc.
: https://support.kinemaster.com
: www.kinemaster.com
Chat with our AI-based KineMaster (OLD) Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

lag when adding multiple short clips

Fix: 1. Before adding clips, ensure that your iPhone has sufficient free storage space. 2. Try to reduce the resolution of the clips before impor... ⇲

slow exporting times

Fix: 1. Ensure that your iPhone has enough storage space available for the exported video. 2. Close other apps to allocate more resources to Kine... ⇲

KineMaster (OLD) becomes slow with many layers

Fix: 1. Reduce the number of active layers by merging clips where possible. 2. Use lower resolution clips to decrease the processing load on your... ⇲
 
Glitches issue

glitches after updates

Fix: 1. After an update, restart your iPhone to ensure all new files are properly loaded. 2. Check for any additional updates for KineMaster that... ⇲
 
Payments issue

watermark cannot be removed without premium

Fix: 1. If you want to avoid the watermark, consider using the free trial of the premium version to export your project without the watermark. 2.... ⇲

premium features require additional payment

Fix: 1. Take advantage of any free trials or promotional offers for premium features to assess their value. 2. Look for alternative apps that off... ⇲
 
Video issue

limited video layer capacity

Fix: 1. To work around the layer limit, try to combine clips into a single video before importing them into KineMaster. 2. Use the 'Merge' featur... ⇲
 
Bugs issue

inconsistent split tool performance

Fix: 1. Ensure you are using the latest version of KineMaster, as updates may improve tool performance. 2. Try zooming in on the timeline for mor... ⇲
 
Storage issue

storage issues with video assets

Fix: 1. Regularly delete unused video assets and projects from KineMaster to free up storage. 2. Move completed projects to cloud storage or your... ⇲
 
Support issue

no good tutorial for beginners

Fix: 1. Search for beginner tutorials on platforms like YouTube, where many users share tips and tricks for KineMaster. 2. Explore the KineMaster... ⇲
 
Audio issue

audio effects sound unrealistic

Fix: 1. Adjust the audio settings within KineMaster to better match your project's needs. 2. Experiment with different audio effects to find ones... ⇲
 
Crashes issue

KineMaster (OLD) exits unexpectedly

Fix: 1. Ensure your iPhone's operating system is up to date, as compatibility issues can cause crashes. 2. Restart your iPhone to clear any tempo... ⇲
 
Notifications issue

no reminder for subscription renewal

Fix: 1. Set a personal reminder on your phone or calendar a few days before your subscription is due to renew. 2. Check your subscription setting... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.4%

Bad experience
4.1%

Neutral
3.4%

~ from our NLP analysis of 260,316 combined software ratings.

 Switch to these Alternatives:
KineMaster-Video Editor&Maker
Gacha Animator
Thumbnail Maker For YT Studio!
Cute CUT
Intro Maker: video intro outro
BeatSync - Video Maker
Shimeji Gacha Cute Video Maker
Turnip : Talk to your friends
IntroTube: Intro Video Maker
Videorama Text & Video Editor

 Private Data KineMaster (OLD) collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Premium (Monthly): $3.99 Remove watermark and enjoy ad-free editing!
  2. Monthly Subscription: $3.49 KineMaster Premium - Monthly Subscription
  3. Premium (Annual): $22.99 Remove watermark and enjoy ad-free editing!
  4. Premium (Monthly): $3.99 Remove watermark and enjoy ad-free editing!
  5. Annual Subscription: $27.99 KineMaster Premium - Annual Subscription
  6. Premium (Monthly): $3.99 Remove watermark and enjoy ad-free editing!
  7. Premium (Annual): $22.99 Remove watermark and enjoy ad-free editing!
  8. Premium (Quarterly): $10.49 Access to all premium assets and features
  9. iKON Nametags: $2.99 iKON Nametags
  10. Spring & Summer Vibe: $1.99 Spring & Summer Vibe