fix problems on Video Surveillance Ivideon [iphone]

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—— Run into issues on Video Surveillance Ivideon? Get help pending when official support gets back to you!

Video Surveillance Ivideon
Info:
company: Mobile Video Solutions
: https://www.ivideon.com/contacts/
: www.ivideon.com
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Network issue

Delay in reconnecting camera after being turned off

Fix: Ensure that the camera is fully powered and that the power source is stable. If the camera is battery-operated, check the battery level. O... ⇲

Slow Wi-Fi connection

Fix: Check your internet speed using a speed test app. If the speed is low, consider upgrading your internet plan or contacting your ISP. OR P... ⇲

Requires camera to be within 15 feet of router

Fix: Consider using a Wi-Fi extender to boost the signal strength and extend the range of your Wi-Fi network. OR If possible, relocate the rou... ⇲
 
UI issue

Video Surveillance Ivideon menu navigation issues

Fix: Clear the app cache by going to your iPhone settings, selecting the Ivideon app, and choosing 'Clear Cache' if available. This can help impr... ⇲
 
Glitches issue

Glitchy setup process

Fix: Ensure that your iPhone is running the latest version of iOS. Update if necessary, as compatibility issues can cause glitches. OR Try set... ⇲
 
Camera issue

Camera fails to catch all activity

Fix: Adjust the motion detection settings in the app to increase sensitivity. This can help the camera capture more activity. OR Ensure that t... ⇲

Camera not visible on app despite being connected

Fix: Restart both the camera and the app. Sometimes, a simple restart can resolve connectivity issues. OR Check the app settings to ensure tha... ⇲

Camera overheating

Fix: Ensure that the camera is placed in a well-ventilated area and not exposed to direct sunlight. If it continues to overheat, consider relocat... ⇲

Red light flashing without reason

Fix: Refer to the camera's manual to understand what the flashing red light indicates. It may signal a connectivity issue or a need for a firmwar... ⇲

Night vision activates during the day

Fix: Check the camera's settings to ensure that the automatic switch to night vision is disabled during daylight hours. OR Clean the camera le... ⇲

Motion detection not reliable

Fix: Adjust the motion detection sensitivity settings in the app to ensure it is set to a level that captures all relevant activity. OR Reposi... ⇲
 
Notifications issue

Push notifications not received

Fix: Check the notification settings on your iPhone to ensure that notifications for the Ivideon app are enabled. Go to Settings > Notifications... ⇲

Delayed notifications

Fix: Check your internet connection to ensure it is stable. A poor connection can lead to delayed notifications. OR Adjust the notification se... ⇲
 
Loading issue

Long loading times in the app

Fix: Clear the app cache and data by going to your iPhone settings, selecting the Ivideon app, and choosing 'Clear Cache' if available. OR Uni... ⇲
 
Crashes issue

Video Surveillance Ivideon crashes after loading camera image

Fix: Ensure that your iPhone has enough storage space available. Low storage can cause apps to crash. Delete unnecessary files or apps to free up... ⇲

Video Surveillance Ivideon cuts off after two hours

Fix: Check the app settings for any session timeout options and adjust them if possible. OR Use the app in shorter sessions to avoid the cut-o... ⇲
 
Video issue

Inconsistent live feed updates

Fix: Check your Wi-Fi connection and ensure that the camera is within range of the router. A weak signal can cause feed inconsistencies. OR Re... ⇲

Upside down archived clips

Fix: Check the camera's mounting position. If the camera is mounted upside down, it may affect the orientation of recorded clips. OR Use video... ⇲
 
Support issue

Lack of documentation for usage

Fix: Search for online resources or user forums related to Ivideon for tips and guides shared by other users. OR Explore the app's help sectio... ⇲
 
Freezing issue

Video Surveillance Ivideon and camera occasionally unresponsive

Fix: Restart both the app and the camera to refresh their systems. This can often resolve temporary unresponsiveness. OR Ensure that both the... ⇲
 
Updates issue

Subscription required for previously available features

Fix: Review the app settings to see if there are any alternative features that can be used without a subscription. OR Consider using the basic... ⇲
 
Customization issue

No option for extended monitoring time

Fix: Check if there are any settings in the app that allow you to adjust monitoring time or session length. OR Consider using a different app... ⇲
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 what users are saying
Good experience
77.7%

Bad experience
15.7%

Neutral
6.6%

~ from our NLP analysis of 530 combined software ratings.

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 Private Data Video Surveillance Ivideon collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics