—— Run into issues on BaseMap? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you have downloaded the latest offline maps available in the app. Go to the settings or maps section of the app and check for an... ⇲
Fix: Check for any updates to the Research Data add-on within the app. Go to the add-ons section and see if there is an option to update or refre... ⇲
Fix: Make sure your app is updated to the latest version. Go to the App Store, search for BaseMap, and check if there is an update available. Upd... ⇲
Fix: Check your internet connection. A slow or unstable connection can cause delays in loading maps. Try switching to a different Wi-Fi network o... ⇲
Fix: Verify the property ownership information with local government resources or land registries. If you find discrepancies, note them down for... ⇲
Fix: Check the layer settings to ensure that all desired layers are enabled. Go to the layers menu and toggle the visibility of each layer to see... ⇲
Fix: Verify the acreage information with local land management agencies or official maps to confirm accuracy. This can help you understand any di... ⇲
Fix: Instead of deleting the app, try clearing the app's cache or data through the iPhone settings. This can sometimes resolve issues without nee... ⇲
Fix: Cross-reference the public hunting land information with official state or local wildlife agency websites to ensure accuracy. If discrepanci... ⇲
Fix: Regularly check for updates within the app. Go to the settings or updates section to see if there are any new data releases. OR If timely... ⇲
Fix: Adjust the sensitivity settings of the map interface if available. Look for options in the settings menu that allow you to customize touch s... ⇲
Fix: Before going offline, ensure that you have downloaded all necessary maps and data. Go to the maps section and download any areas you plan to... ⇲
Fix: Review the features that are now part of the paid subscription and determine if they are essential for your use. If not, continue using the... ⇲