fix problems on Green And Yellow Cab [iphone]

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—— Run into issues on Green And Yellow Cab? Get help pending when official support gets back to you!

Green and Yellow Cab
Info:
company: Green Cab and Yellow Cab Companies
: http://www.greenandyellowcab.com
Chat with our AI-based Green and Yellow Cab Support
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Messages issue

Error messages during booking

Fix: Clear the app's cache by deleting and reinstalling the Green and Yellow Cab app. This can resolve any temporary glitches that may be causing... ⇲
 
UI issue

Difficulty inputting addresses

Fix: Use the app's built-in address search feature instead of typing the address manually. This can help avoid typos and ensure the address is re... ⇲
 
Slow issue

Slow cab assignment

Fix: Try booking your ride during off-peak hours when demand is lower. This can lead to faster cab assignments as there are more available driver... ⇲

Green and Yellow Cab requires destination to book but is slow to register

Fix: Try entering your destination before selecting the pickup location. This can sometimes help the app process your request more quickly. OR... ⇲
 
Glitches issue

Assigned cab disappears

Fix: Refresh the app by closing it completely and reopening it. This can help re-establish the connection to the server and show your assigned ca... ⇲
 
Bugs issue

Unreliable cab arrival times

Fix: Track your cab using the app's live tracking feature. This can give you a better idea of when to expect your driver, even if the estimated t... ⇲

Drivers take unnecessary routes

Fix: Use the app's navigation feature to monitor the route your driver is taking. If you notice a detour, politely ask the driver if they can tak... ⇲

Green and Yellow Cab is buggy

Fix: Regularly update the app to the latest version to ensure you have the most stable and bug-free experience. Check the App Store for updates.... ⇲

Cabs are often dirty

Fix: If you notice that a cab is dirty, take a photo and report it through the app's feedback feature. This can help the company address cleanlin... ⇲
 
Support issue

Long wait times for phone support

Fix: Check the app for a FAQ or help section that may address your issue without needing to call support. This can save you time. OR If you mu... ⇲

Drivers are sometimes rude

Fix: If you encounter a rude driver, document the incident using the app's feedback feature. Provide details about the ride and the driver's beha... ⇲
 
Syncing issue

Inconsistent confirmation emails

Fix: Check your email settings to ensure that emails from the Green and Yellow Cab app are not being filtered into your spam or junk folder. OR... ⇲
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 what users are saying
Good experience
96.6%

Bad experience
1.7%

Neutral
1.7%

~ from our NLP analysis of 236 combined software ratings.

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 Private Data Green and Yellow Cab collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics