fix problems on IWebTV PRO [iphone]

—— Run into issues on IWebTV PRO? Get help pending when official support gets back to you!

iWebTV PRO

Info:

company: Swishly inc

: http://www.swishly.com/webtv/support.html

Chat with our AI-based iWebTV PRO Support

🛠️ Common iWebTV PRO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Auto complete feature queues all videos too quickly

Fix: To manage the auto-complete feature, go to the app settings and look for options related to video queuing or playback settings. Adjust the s... ⇲

Cannot resume video after interruption

Fix: Check if there is a 'Resume' option available on the video player interface after an interruption. If not, try navigating back to the video... ⇲

Syncing issue

No watch history or list of watched movies

Fix: Explore the app settings to see if there is an option to enable watch history. Some apps have this feature hidden in privacy settings or pla... ⇲

Ads issue

Ads appear during paid content

Fix: Check if there are any settings related to ad preferences in the app. Sometimes, there may be an option to opt-out of ads for paid content.... ⇲

Loading issue

Pro version causes longer loading times

Fix: Try clearing the app cache to improve loading times. Go to your iPhone settings, find the iWebTV PRO app, and look for an option to clear ca... ⇲

Network issue

iWebTV PRO fails to connect to media player

Fix: Ensure that both your iPhone and the media player are connected to the same Wi-Fi network. This is crucial for casting to work. Check your n... ⇲

Timeout issues after selecting a network

Fix: Check your Wi-Fi connection to ensure it is stable. If you are experiencing slow internet, try moving closer to the router or resetting your... ⇲

Compatibility issue

Inconsistent casting functionality

Fix: Make sure that your iPhone and the casting device are updated to the latest software versions. Outdated software can lead to compatibility i... ⇲

Samsung TV not supported for casting

Fix: Check if your Samsung TV has the latest firmware updates. Sometimes, compatibility issues can be resolved with a simple update. Go to the TV... ⇲

Video issue

Videos stutter and repeat

Fix: Check your internet connection speed. Stuttering can often be caused by slow internet. Use a speed test app to ensure you have a stable conn... ⇲

Storage issue

iWebTV PRO takes up excessive storage space

Fix: Go to your iPhone settings, find the iWebTV PRO app, and check the storage usage. If there are options to clear cache or delete temporary fi... ⇲

Crashes issue

Crashes frequently when using pro features

Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix bugs and improve stability. Check the App Sto... ⇲

Settings issue

Limited closed caption availability

Fix: Check the settings within the app to see if there is an option to enable closed captions. Sometimes, this feature is hidden in playback sett... ⇲

Permissions issue

Self-help videos block access to shows

Fix: Look for an option to skip or close the self-help videos. Many apps have a 'Skip' button or an 'X' to close the pop-up. Use this to regain a... ⇲

Search issue

No option to search across all content

Fix: Check if there is a search function within specific categories or sections of the app. Sometimes, the search feature is limited to certain a... ⇲