—— Run into issues on ZSB Series? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try restarting your rou... ⇲
Fix: Check if the app has a 'Stay logged in' option during login. If available, enable it to prevent frequent logouts. OR Clear the app's cach... ⇲
Fix: Reset your password if you are having trouble logging in. Use the 'Forgot Password' option on the login screen. OR Ensure that your inter... ⇲
Fix: Follow a step-by-step guide or video tutorial available online. Search for 'ZSB Series app setup guide' on YouTube for visual assistance.... ⇲
Fix: Check for any software updates for your iPhone that may resolve app stability issues. Go to Settings > General > Software Update. OR Cons... ⇲
Fix: Ensure that your printer is powered on and connected to the same Wi-Fi network as your iPhone. Check the printer's manual for specific conne... ⇲
Fix: Update the app to the latest version. Go to the App Store, search for the app, and tap 'Update' if available. OR Free up storage space on... ⇲
Fix: Check if there are any settings within the app that can be adjusted to enhance functionality. Look for a 'Settings' or 'Preferences' menu.... ⇲
Fix: Identify which tasks require a desktop and prioritize completing them when you have access to a computer. OR Look for alternative mobile... ⇲
Fix: Use the web portal for tasks that the app cannot perform. Bookmark the portal for easy access. OR Check if there are any updates or annou... ⇲
Fix: Check the app's compatibility requirements in the App Store description. Ensure your device meets these requirements. OR If possible, try... ⇲
Fix: Check if your printer supports AirPrint. If not, consider using the app's built-in printing options instead. OR Use a desktop computer to... ⇲
Fix: Check if the app has a 'Label Settings' or 'Design' section where you can adjust label sizes. If not, consider using a desktop version for m... ⇲
Fix: Check if there is an option to edit labels in the app settings or design section. If not, consider using a desktop version for editing. OR... ⇲
Fix: Ensure that your designs are in a compatible format (e.g., PNG, JPEG). Check the app's documentation for supported file types. OR Use a d... ⇲
Fix: Forget the Bluetooth device in your iPhone settings and re-pair it. Go to Settings > Bluetooth, tap the 'i' next to the device, and select '... ⇲
Fix: Check your internet connection by opening a web browser and visiting a website. If it doesn't load, troubleshoot your network. OR Reset y... ⇲
Fix: Look for community forums or user groups online where you can ask questions and share experiences with other users. OR Check the app's FA... ⇲
Fix: Search for updated tutorials on platforms like YouTube or tech blogs that may provide more current information. OR Experiment with the ap... ⇲
Fix: Close other apps running in the background to free up resources. Double-tap the home button and swipe up on apps to close them. OR Restar... ⇲