fix problems on Ricochet Go [iphone]

—— Run into issues on Ricochet Go? Get help pending when official support gets back to you!

Ricochet Go

Info:

company: Shift6 Solutions LLC

: https://help.ricoconsign.com/en/

Chat with our AI-based Ricochet Go Support

🛠️ Common Ricochet Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications constantly cease to work

Fix: Check your iPhone's notification settings for Ricochet Go. Go to Settings > Notifications > Ricochet Go. Ensure that 'Allow Notifications' i... ⇲

Ricochet Go requires frequent reinstallation

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If stora... ⇲

Login process is cumbersome

Fix: Consider using a password manager app to store your login credentials securely. This can simplify the login process by autofilling your user... ⇲

Lack of autofill for user ID and password

Fix: Use the built-in password manager on your iPhone. Go to Settings > Passwords and add your Ricochet Go login details. This will allow you to... ⇲

No Face ID or thumbprint login option

Fix: Check the app settings to see if there is an option to enable biometric login. This is often found in the security or login settings of the... ⇲

UI issue

Limited sales viewing period

Fix: Check if there are any settings within the app that allow you to adjust the viewing period for sales. Look for options in the settings or pr... ⇲

No option to view quantity of items sold

Fix: Check if there is a report or analytics section within the app that might provide insights into sales performance. This could include total... ⇲

Cannot duplicate new items easily

Fix: Check if there is a 'duplicate' or 'copy' function within the app when adding new items. This is often found in the item management section.... ⇲

No option to add to inventory count directly

Fix: Look for an 'Add Inventory' or 'Adjust Inventory' option in the app's inventory management section. This may allow you to increase your inve... ⇲

Ricochet Go does not rotate from portrait to landscape

Fix: Check if the rotation lock is enabled on your iPhone. Swipe down from the top-right corner to access the Control Center and ensure the rotat... ⇲

Customization issue

No control over label layout

Fix: Explore the app's settings to see if there are any options for customizing label layouts. Look for sections related to labels or printing pr... ⇲