fix problems on Hail Trace [iphone]

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—— Run into issues on Hail Trace? Get help pending when official support gets back to you!

Hail Trace
Info:
company: Derik Kline
: http://help.hailtrace.com
: hailtrace.com
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Updates issue

maps are outdated

Fix: 1. Check for updates within the app by going to the settings or about section. 2. If maps are not updating, try uninstalling and reinstallin... ⇲

recent storms do not appear

Fix: 1. Check your internet connection to ensure you are receiving data properly. 2. Refresh the app by pulling down on the screen to reload the... ⇲

updates introduce more bugs

Fix: 1. Before updating, check online forums or user reviews to see if others are experiencing issues with the new version. 2. If you encounter b... ⇲

saved data gets deleted after updates

Fix: 1. Regularly back up your data to iCloud or another storage solution before updating the app. 2. Check the app's settings to see if there is... ⇲
 
Network issue

geolocation issues

Fix: 1. Ensure that location services are enabled for Hail Trace by going to Settings > Privacy > Location Services and selecting Hail Trace. 2.... ⇲
 
UI issue

filters require multiple attempts to work

Fix: 1. Ensure that you are applying filters correctly by reviewing the user guide or help section of the app. 2. Try resetting the filters to th... ⇲

slider controls are unresponsive

Fix: 1. Check if your iPhone's software is up to date by going to Settings > General > Software Update. 2. If the slider controls are still unres... ⇲

Hail Trace is complicated to use

Fix: 1. Spend some time exploring the app's features and settings to become more familiar with its layout. 2. Look for tutorials or user guides t... ⇲
 
Crashes issue

Hail Trace crashes often

Fix: 1. Ensure that your iPhone has enough storage space by going to Settings > General > iPhone Storage. If storage is low, delete unnecessary a... ⇲
 
Slow issue

data retrieval is slow

Fix: 1. Ensure you have a strong internet connection, as slow data retrieval can be caused by poor connectivity. 2. Close any other apps that may... ⇲
 
Compatibility issue

mobile version is unusable

Fix: 1. Check for updates to the app and your iPhone's operating system to ensure compatibility. 2. Clear the app's cache and data by uninstallin... ⇲
 
Support issue

customer support is inconsistent

Fix: 1. Utilize any available online resources such as FAQs, forums, or user communities for assistance. 2. Document your issues clearly and try... ⇲
 
Customization issue

features are unnecessary and cluttered

Fix: 1. Explore the app's settings to see if you can customize the interface by hiding or disabling features you do not use. 2. Create a list of... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
57.8%

Good experience
41.0%

Neutral
1.2%

~ from our NLP analysis of 83 combined software ratings.

 Switch to these Alternatives:
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RadarScope
RadarOmega
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Weather Mate - NOAA Radar Maps

 Private Data Hail Trace collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics