fix problems on SportsDay TALK W [iphone]

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—— Run into issues on SportsDay TALK W? Get help pending when official support gets back to you!

SportsDay TALK w/ The Ticket
Info:
company: The Dallas Morning News
: http://DallasNews.com
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Network issue

Intermittent stream issues

Fix: Check your internet connection. If you are on Wi-Fi, try restarting your router. If using cellular data, ensure you have a strong signal. Yo... ⇲

Buffering during replay/rewind

Fix: Lower the video quality settings in the app if available. Look for a settings or gear icon within the app and adjust the streaming quality t... ⇲

High data consumption

Fix: Change the app settings to limit data usage. Look for an option in the app settings to restrict background data or to use lower quality stre... ⇲

Stream stops unexpectedly

Fix: Ensure that your device is not going into sleep mode while streaming. Go to Settings > Display & Brightness and adjust the Auto-Lock setting... ⇲

Difficulties with cellular data

Fix: Ensure that cellular data is enabled for the app. Go to Settings > Cellular and scroll down to find SportsDay TALK, then toggle it on if it... ⇲
 
Ads issue

Ads block playback controls

Fix: Try rotating your device to see if the playback controls become accessible. Sometimes, changing the orientation can help refresh the interfa... ⇲

Full screen ads with no close option

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom) and swipe up on the app to close it. Reopen the... ⇲
 
Crashes issue

SportsDay TALK w crashes frequently

Fix: Delete and reinstall the app. Press and hold the app icon until it jiggles, tap the 'X' to delete it, and then reinstall it from the App Sto... ⇲
 
UI issue

Scrub bar malfunctions

Fix: Restart the app to reset its functionality. Close the app completely and reopen it to see if the scrub bar works correctly after a fresh sta... ⇲

Inability to fast forward/rewind on lock screen

Fix: Check if the app has permissions to control playback on the lock screen. Go to Settings > SportsDay TALK and ensure that 'Background App Ref... ⇲

No landscape mode support

Fix: Check if there is an option in the app settings to enable landscape mode. Some apps have this feature hidden in their settings. OR Try ro... ⇲

Host pictures are poorly edited

Fix: If you have the option, provide feedback within the app regarding the quality of host pictures. This may help improve future updates. OR... ⇲

Navigation issues for VoiceOver users

Fix: Ensure that VoiceOver is enabled in your device settings. Go to Settings > Accessibility > VoiceOver and toggle it on. This may help improve... ⇲

Small text size in articles

Fix: Check if the app has a text size adjustment option in its settings. Some apps allow you to increase text size for better readability. OR... ⇲
 
Bugs issue

SportsDay TALK w plays after being closed

Fix: Check your background app refresh settings. Go to Settings > General > Background App Refresh and disable it for the SportsDay TALK app to p... ⇲

Segment titles frequently incorrect

Fix: Check for updates to the app that may address content accuracy. Go to the App Store and see if an update is available. OR If you notice i... ⇲
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 what users are saying
Good experience
59.2%

Bad experience
32.8%

Neutral
8.0%

~ from our NLP analysis of 314 combined software ratings.

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 Private Data SportsDay TALK w collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics