fix problems on PAY@KL [iphone]

—— Run into issues on PAY@KL? Get help pending when official support gets back to you!

PAY@KL

Info:

company: Dewan Bandaraya Kuala Lumpur

: http://mobis.dbkl.gov.my/

: mobis.dbkl.gov.my

Chat with our AI-based PAY@KL Support

🛠️ Common PAY@KL Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

password reset fails

Fix: 1. Ensure you are connected to a stable internet connection. 2. Open the PAY@KL app and navigate to the login screen. 3. Tap on 'Forgot Pass... ⇲

PAY@KL is unresponsive

Fix: 1. Force close the PAY@KL app by swiping up from the bottom of the screen (or double-clicking the home button on older iPhones) and swiping... ⇲

Freezing issue

PAY@KL freezes

Fix: 1. If the app freezes, try to force close it by swiping up from the bottom of the screen (or double-clicking the home button on older iPhone... ⇲

Payments issue

limited payment options

Fix: 1. Check the app settings to see if there are any options to add or manage payment methods. Navigate to the 'Payment' or 'Wallet' section wi... ⇲

UI issue

not user friendly

Fix: 1. Familiarize yourself with the app by exploring all its features. Spend some time navigating through the menus and options to understand h... ⇲

Performance issue

inadequate performance

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your de... ⇲