fix problems on 신한 SOL페이 [iphone]

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—— Run into issues on 신한 SOL페이? Get help pending when official support gets back to you!

신한 SOL페이 - 신한카드 대표플랫폼
Info:
company: Shinhan Card Co., Ltd.
: http://www.shinhancard.com
: www.shinhancard.com
Chat with our AI-based 신한 SOL페이 Support
   Hello! How can I assist you?  

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Crashes issue

신한 SOL페이 crashes after update

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Check for any additional updates for the app in the App Store, as developers may... ⇲

신한 SOL페이 does not open after update

Fix: 1. Restart your iPhone to refresh the system. 2. Check for any pending updates for the app in the App Store and install them if available.... ⇲
 
Customization issue

Inability to manage foreigner names

Fix: 1. Check if the app has a language setting that allows you to switch to English or another language that supports foreign characters. Go to... ⇲
 
Payments issue

Payment issues

Fix: 1. Ensure that your payment information is correctly entered in the app. Go to 'Settings' > 'Payment Methods' and verify your details. 2. Ch... ⇲
 
Slow issue

Heavy and slow app after update

Fix: 1. Clear the app's cache by going to 'Settings' > 'General' > 'iPhone Storage', find the 신한 SOL페이 app, and select 'Offload App'. This wi... ⇲
 
UI issue

No back button in menu

Fix: 1. Look for alternative navigation options within the app, such as swipe gestures or a home button that may take you back to the previous sc... ⇲
 
Privacy issue

Issues with selective consent

Fix: 1. Review the app's privacy settings by going to 'Settings' > 'Privacy' and ensure that you have granted the necessary permissions for the a... ⇲
 
Notifications issue

Push notifications not functioning properly

Fix: 1. Check your notification settings by going to 'Settings' > 'Notifications' > '신한 SOL페이' and ensure that notifications are enabled. 2.... ⇲
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 what users are saying
Good experience
52.8%

Bad experience
44.0%

Neutral
3.2%

~ from our NLP analysis of 282 combined software ratings.

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신한 슈퍼SOL - 신한 유니버설 금융 앱
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페이북/ISP

 Private Data 신한 SOL페이 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics