fix problems on Cinamaker Capture [iphone]

—— Run into issues on Cinamaker Capture? Get help pending when official support gets back to you!

Cinamaker Capture

Info:

company: Cinamaker, Inc.

: https://www.cinamaker.com/start-support-ticket/

: www.cinamaker.com

Chat with our AI-based Cinamaker Capture Support

🛠️ Common Cinamaker Capture Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Audio source issues with newer iPhones

Fix: Check the audio settings on your iPhone. Go to Settings > Sounds & Haptics and ensure that the correct audio source is selected. If you are... ⇲

Connection problems with Mac after updates

Fix: Ensure that both your Mac and iPhone are on the same Wi-Fi network. Sometimes, connection issues arise from network discrepancies. Check you... ⇲

Support issue

Poor customer service

Fix: Utilize online resources such as forums or user communities related to Cinamaker Capture. Often, other users share solutions to common probl... ⇲

Network issue

Intermittent device disconnections

Fix: Ensure that your iPhone and any connected devices are within a reasonable distance from each other to maintain a strong connection. If using... ⇲

Requires strong and stable internet connection

Fix: If possible, use a wired Ethernet connection for your Mac to ensure a stable internet connection. This can significantly reduce the chances... ⇲

Audio issue

Unsynced video and audio clips

Fix: Manually adjust the audio sync in the app. Look for an option to align audio and video tracks within the editing interface. This may involve... ⇲

Video issue

Failed live switching

Fix: Check your internet connection stability. A weak connection can cause live switching to fail. Use a wired connection if possible, or ensure... ⇲

Compatibility issue

Limited compatibility with devices

Fix: Review the list of compatible devices on the Cinamaker Capture website. If your device is not listed, consider using a compatible device for... ⇲

Performance issue

Inconsistent performance during live events

Fix: Conduct a rehearsal before the live event to test the performance of the app. This allows you to identify any issues in advance and make nec... ⇲