fix problems on Rent. Apartments And Homes [iphone]

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Rent. Apartments and Homes
Info:
company: Rent Group Inc.
: https://solutions.rent.com/contact/
: www.rent.com
Chat with our AI-based Rent. Apartments and Homes Support
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Customization issue

Property details often included in descriptions instead of filters

Fix: When searching for properties, use the search bar to input specific keywords related to the features you want (e.g., 'pool', 'garage'). This... ⇲

Inability to filter out income-restricted properties

Fix: Use the search function to manually exclude terms like 'income-restricted' or 'affordable housing' from your search queries. This can help y... ⇲
 
Settings issue

Lack of contact information for property owners

Fix: Check the app for any 'Contact' or 'Message' buttons that may allow you to reach out to property owners directly. If these options are not a... ⇲
 
Bugs issue

Inaccurate listings regarding amenities like pools

Fix: When you find a listing that claims to have amenities that are not present, take note of the discrepancies and check back later for updates.... ⇲

Listings often inaccurate or outdated

Fix: Regularly check back on listings you are interested in, as they may be updated. Set reminders to revisit the app periodically to catch any c... ⇲

Filters do not apply correctly

Fix: After applying filters, refresh the search results to see if the listings update accordingly. Sometimes, the app may need a refresh to displ... ⇲

Scheduled appointments for unavailable properties

Fix: When scheduling appointments, always double-check the property status on the app before confirming. If a property is marked as unavailable,... ⇲
 
Security issue

No option to report potential scams or false listings

Fix: Document any suspicious listings by taking screenshots and noting the details. This can be useful if you decide to report them through other... ⇲
 
UI issue

Text input hidden behind keyboard

Fix: Try rotating your device to landscape mode, which may provide more screen space and allow you to see the text input area better. OR If th... ⇲
 
Login issue

Rent. Apartments and Homes does not retain user credentials

Fix: Check if the app has an option to remember your login credentials. If it does, ensure that this option is enabled during login. OR Consid... ⇲

No option to log in with Google account on app

Fix: If you have an account with the app, consider creating a new password for direct login instead of using Google. This can streamline your acc... ⇲
 
Payments issue

Subscription required to respond to listings

Fix: Look for any free trial options that may allow you to respond to listings temporarily without a subscription. This can help you gauge the ap... ⇲
 
Support issue

Limited customer support response

Fix: Utilize any available FAQs or help sections within the app to find answers to common questions, which may resolve your issue without needing... ⇲
 
Search issue

Difficulty in finding shared housing options

Fix: Use specific keywords like 'shared housing' or 'roommate' in the search bar to find listings that may not be categorized under shared housin... ⇲
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 what users are saying
Good experience
93.1%

Bad experience
3.5%

Neutral
3.4%

~ from our NLP analysis of 173,827 combined software ratings.

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 Private Data Rent. Apartments and Homes collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics