fix problems on ONEHOPE [iphone]

—— Run into issues on ONEHOPE? Get help pending when official support gets back to you!

ONEHOPE: Wine Rep Back Office

Info:

company: ONEHOPE, Inc.

: https://onehopewine.com/support

Chat with our AI-based ONEHOPE Support

🛠️ Common ONEHOPE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ONEHOPE often not updated

Fix: Check for updates manually by going to the App Store on your iPhone. Tap on your profile icon at the top right, scroll down to see pending u... ⇲

Glitches in the app

Fix: Try closing the app completely and reopening it. To do this, swipe up from the bottom of the screen (or double-click the home button on olde... ⇲

Permissions issue

Unable to share content

Fix: Ensure that you have granted the app permission to access your social media accounts or messaging apps. Go to Settings > Privacy > Social Me... ⇲

Uploads issue

Cannot upload contacts

Fix: Check if the app has permission to access your contacts. Go to Settings > Privacy > Contacts and ensure that ONEHOPE is enabled. If it is no... ⇲

Gameplay issue

Play cards duplicate once completed

Fix: If you notice duplicates, try refreshing the app by pulling down on the main screen to refresh the content. This can help sync the app's dat... ⇲

Syncing issue

ONEHOPE does not automatically refresh

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲

Notifications issue

Notifications lead to already read content

Fix: Check the notification settings for the app. Go to Settings > Notifications > ONEHOPE and ensure that notifications are set to show previews... ⇲

Support issue

Delivery issues with orders

Fix: Verify your delivery address and payment information within the app. Go to your account settings and ensure all details are correct. Incorre... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.0%

Bad experience

1.6%

Neutral

1.4%

~ from our NLP analysis of 993 combined software ratings.

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Private Data ONEHOPE collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics