fix problems on Gorila [iphone]

—— Run into issues on Gorila? Get help pending when official support gets back to you!

Gorila: gestão de investimento

Info:

company: GORILA DESENVOLVIMENTO CUSTOMIZACAO SOFTWARES INVESTIMENTO LTDA

: https://guia.gorila.com.br/

: gorila.com.br

Chat with our AI-based Gorila Support

🛠️ Common Gorila Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inconsistent updates for dividends

Fix: Check the app settings to ensure that automatic updates for dividends are enabled. Go to the settings menu, look for 'Notifications' or 'Upd... ⇲

Errors in account linking

Fix: Double-check the account credentials you are using to link your accounts. Ensure that there are no typos in your username or password. If yo... ⇲

Features issue

Lack of Excel import feature

Fix: As a workaround, export your data from Gorila in any available format (like CSV) and then use Excel to open that file. You can then manipula... ⇲

No detailed transaction reporting

Fix: Check if there are any filters or settings within the app that allow you to customize the transaction reports. Sometimes, detailed views are... ⇲

Bugs issue

Multiple values displayed for the same asset

Fix: Review the settings for asset display in the app. There may be options to consolidate or filter duplicate entries. Look for a 'View' or 'Dis... ⇲

Customization issue

Limited graphical options for portfolio analysis

Fix: Explore the app's settings to see if there are any options to customize the graphical displays. Sometimes, additional features are hidden in... ⇲

No biometric login options

Fix: Check if there are any updates available for the app that might include biometric login features. Go to the App Store, search for Gorila, an... ⇲

Support issue

Slow customer support response

Fix: Look for a comprehensive FAQ or help section within the app that might address your issues without needing to contact support. This can ofte... ⇲

Crashes issue

Gorila crashes during login

Fix: Ensure that your app is updated to the latest version. Go to the App Store, check for updates, and install any available updates for Gorila.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.1%

Bad experience

3.9%

Neutral

3.0%

~ from our NLP analysis of 233 combined software ratings.

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Private Data Gorila collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics