fix problems on Chocolate Bayou CU [iphone]

—— Run into issues on Chocolate Bayou CU ? Get help pending when official support gets back to you!

Chocolate Bayou CU Mobile

Info:

company: Chocolate Bayou Community FCU

: https://www.chocolatebayou.org/contact-us/

: www.chocolatebayou.org

Chat with our AI-based Chocolate Bayou CU Support

🛠️ Common Chocolate Bayou CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot switch between accounts without logging out

Fix: Currently, the app does not support switching between accounts seamlessly. As a workaround, you can save your login credentials for each acc... ⇲

Cannot view balances of other accounts during transfers

Fix: To view balances of other accounts while making transfers, you can manually check the balance of each account before initiating a transfer.... ⇲

Frequent login issues

Fix: If you are experiencing frequent login issues, ensure that you are using the correct username and password. Check for any saved passwords in... ⇲

Account issue

Cannot see all accounts in one login

Fix: If you have multiple accounts that are not showing up, check if they are linked under the same user profile. You may need to contact your cr... ⇲

Inability to view children's student account balances

Fix: If you cannot view your children's student account balances, check if you have the necessary permissions set up in your online banking profi... ⇲

Updates issue

Dislike for new version compared to old one

Fix: If you prefer the old version of the app, check if there is an option to provide feedback within the app settings. While you cannot revert t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.5%

Bad experience

3.6%

Neutral

0.9%

~ from our NLP analysis of 331 combined software ratings.

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Private Data Chocolate Bayou CU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics