—— Run into issues on Remote Control ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the Roku device supports volume control through the app. If it does, ensure that the app is updated to the latest version. Go to th... ⇲
Fix: Look for an option within the app settings to disable ads or switch to a premium version if available. This may require an in-app purchase,... ⇲
Fix: Ensure that both your iPhone and Roku device are connected to the same Wi-Fi network. Go to Settings on your iPhone, tap Wi-Fi, and check th... ⇲
Fix: Check if the app has permissions enabled. Go to your iPhone's Settings, scroll down to the Remote Control for Roku app, and ensure that all... ⇲
Fix: If the app does not have a power button feature, check if your Roku device supports power control through HDMI-CEC. Ensure that your TV and... ⇲
Fix: If the app requires frequent restarts, check for updates in the App Store. An update may fix bugs causing the app to crash. OR If the pro... ⇲
Fix: Check the display settings on your iPhone. Go to Settings > Display & Brightness and ensure that the display settings are set to standard an... ⇲
Fix: Try closing the app completely and reopening it. On iPhones with Face ID, swipe up from the bottom of the screen and pause to see the app sw... ⇲
Fix: Ensure that your Roku device is powered on and connected to the same Wi-Fi network as your iPhone. If it is, try restarting both devices to... ⇲
Fix: If ads are disrupting your typing, try to minimize the app while typing in another app, then return to the Remote Control for Roku app after... ⇲
Fix: To update router information, access your router's settings through a web browser. Enter the router's IP address (usually found on the route... ⇲