—— Run into issues on Conflux? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the Conflux app completely by swiping it away in the app switcher. Then reopen it and try playing a video again.... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection if streaming. Switch between Wi-Fi and cellular data to see... ⇲
Fix: 1. Ensure the app is updated: Check for updates in the App Store and install any available updates. 2. Avoid multitasking: Try to limit swi... ⇲
Fix: 1. Check display settings: Go to Settings > Display & Brightness and ensure that the display settings are optimized for external displays.... ⇲
Fix: 1. Check the settings: Open the Conflux app, go to the settings menu, and look for subtitle options. If available, toggle the subtitles off.... ⇲
Fix: 1. Use a third-party app: Consider using a dedicated metadata editor like MetaX or iTunes to edit the metadata of your video files before im... ⇲
Fix: 1. Check video format: Ensure the video file is in the correct 3D SBS format. If not, convert the video using a video converter app that sup... ⇲
Fix: 1. Check app settings: Open the Conflux app and navigate to settings to see if there is an option for video quality. If not, it may be a lim... ⇲
Fix: 1. Check device settings: Go to Settings > Display & Brightness and ensure that color settings are optimized for video playback. 2. Update... ⇲
Fix: 1. Check app settings: Look through the Conflux app settings to see if there is an option for playback speed. If not, it may not be supporte... ⇲
Fix: 1. Check playlist settings: Ensure that your playlist is set to play in the desired order (sequential or shuffle). 2. Recreate the playlist... ⇲
Fix: 1. Check your HDMI adapter: Ensure you are using a compatible HDMI adapter for your iPad. 2. Restart the app: Close and reopen the Conflux... ⇲
Fix: 1. Check device compatibility: Ensure that your iPad supports Dolby Vision. If not, you may need to use a different device that does. 2. Us... ⇲
Fix: 1. Verify SMB settings: Ensure that the SMB server is properly configured and accessible from your network. Check the server's IP address an... ⇲
Fix: 1. Check WebDAV settings: Ensure that the WebDAV server is configured correctly and that you are using the correct URL and credentials. 2.... ⇲
Fix: 1. Check compatibility: Ensure that the external hard drive is formatted in a compatible format (like exFAT or FAT32) that iOS can read. 2.... ⇲
Fix: 1. Check iCloud settings: Go to Settings > [Your Name] > iCloud and ensure that iCloud Drive is enabled. 2. Use the Files app: Manage your... ⇲
Fix: 1. Check language settings: Go to the app settings and ensure that the correct language is selected. 2. Use a different app: If translation... ⇲
Fix: 1. Check Emby settings: Ensure that your Emby server is set up correctly and that your account has access to the favorites list. 2. Reconne... ⇲
Fix: 1. Check app settings: Look for a full-screen mode option in the app settings that may allow you to hide the status bar. 2. Use a different... ⇲