—— Run into issues on Seizure Tracker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: After recording a video, ensure you manually save it by tapping the 'Save' button that appears on the screen. If this button is not visible,... ⇲
Fix: Check the app settings to see if there are any updates or additional options available for triggers. Sometimes, apps release updates that in... ⇲
Fix: Utilize the notes section to describe which limbs were affected during a seizure. This can be a temporary workaround until the app potential... ⇲
Fix: Similar to the previous issues, use the notes section to document any sensory triggers that you experience. This can help you keep track of... ⇲
Fix: Manually log the day of the week in the notes section when you record a seizure. This way, you can keep track of patterns over time. OR C... ⇲
Fix: Streamline your logging process by preparing a template or checklist of the information you need to log. This can help you quickly fill in t... ⇲
Fix: Use the notes section to manually log VNS therapy sessions and any observations related to them until the app improves its tracking features... ⇲
Fix: Ensure that you have a stable internet connection when syncing data. If syncing issues persist, try logging out of the app and logging back... ⇲
Fix: Before logging an instant capture, close any other apps running in the background to free up memory. This can help reduce crashes. OR Try... ⇲
Fix: After an update, check for duplicate entries and delete them manually. Keep a record of your seizures in a separate document to cross-refere... ⇲
Fix: Try editing seizure events one at a time and wait for the app to process each change before moving on to the next. This can help prevent the... ⇲
Fix: Manually switch the camera to face you before recording. This can be done by tapping the camera icon to toggle between front and back camera... ⇲
Fix: Use the 'Share' feature in the other app to send the video to Seizure Tracker if it supports sharing. Look for the share icon and select Sei... ⇲
Fix: Check the app settings for any options related to font size or display settings. Adjust these settings if available to improve readability.... ⇲
Fix: Manually log any relevant health data from Seizure Tracker into the Apple Health app. This can be done by accessing the Health app and enter... ⇲