fix problems on FlashGet Kids [iphone]

—— Run into issues on FlashGet Kids? Get help pending when official support gets back to you!

FlashGet Kids：parental control

Info:

company: HONGKONG FLASHGET NETWORK TECHNOLOGY CO., LIMITED

: https://kids.flashget.com/contact/

Chat with our AI-based FlashGet Kids Support

🛠️ Common FlashGet Kids Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Black screen issue

Fix: 1. Force close the FlashGet Kids app: Double-tap the Home button (or swipe up from the bottom of the screen on iPhones without a Home button... ⇲

Notifications not arriving completely

Fix: 1. Check notification settings: Go to Settings > Notifications > FlashGet Kids. Ensure that 'Allow Notifications' is turned on and that the... ⇲

Bugs issue

Key feature does not work well

Fix: 1. Review app settings: Open FlashGet Kids and navigate to the settings menu. Ensure that all key features are properly configured according... ⇲

Audio issue

Remote sound problem

Fix: 1. Check volume settings: Ensure that the volume on the child's device is turned up and not muted. You can do this by using the physical vol... ⇲

Syncing issue

Requires frequent app opening on child's device

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure that it is enabled for FlashGet Kids. This al... ⇲