fix problems on Polette [iphone]

—— Run into issues on Polette? Get help pending when official support gets back to you!

polette

Info:

company: polette

: https://www.polette.com/eu/contact

: www.polette.com

Chat with our AI-based polette Support

🛠️ Common polette Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot narrow down by blue light

Fix: 1. Open the Polette app on your iPhone. 2. Navigate to the settings or preferences section of the app. 3. Look for an option related to filt... ⇲

Virtual try-on section requires app closure to exit

Fix: 1. When you are in the Virtual Try-On section, look for an 'X' or 'Back' button on the screen. 2. If there is no visible button, try tapping... ⇲

Loading issue

Virtual try-on does not start, only a white screen appears

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Update... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.3%

Neutral

5.8%

Bad experience

4.9%

~ from our NLP analysis of 103 combined software ratings.

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Private Data polette collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics