fix problems on My Dash Diet [iphone]

​

—— Run into issues on My Dash Diet? Get help pending when official support gets back to you!

My Dash Diet: Sodium Tracker
Info:
company: AA Big Book
: http://mydashtracker.com/
: mydashtracker.com
Chat with our AI-based My Dash Diet Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Barcode scanner is unreliable

Fix: 1. Ensure good lighting: Make sure you are scanning in a well-lit area. Poor lighting can affect the scanner's ability to read barcodes accu... ⇲

Inaccurate data entry

Fix: 1. Double-check entries: Always verify the information you input. If you notice inaccuracies, correct them immediately to maintain accurate... ⇲
 
UI issue

Poor navigation design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout. Take notes on where key features are lo... ⇲

Small and faint text

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and increase the text size or enable bold text to make it easier to read.... ⇲

Poor formatting on various screens

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the settings to see if it improves the app's appearance. 2. Res... ⇲
 
Customization issue

No customization for sodium targets

Fix: 1. Use a workaround: If the app does not allow customization, consider keeping a separate log (like a notes app) where you can track your pe... ⇲

No option to save favorite foods

Fix: 1. Create a list manually: Use a notes app to keep a list of your favorite foods and their nutritional information for quick reference. 2. U... ⇲
 
Support issue

Lack of help files or tutorials

Fix: 1. Explore the app: Spend some time clicking through the app to discover features. Often, apps have hidden functionalities that are not imme... ⇲
 
Database issue

Limited food database

Fix: 1. Add custom foods: If the app allows, manually add foods that are not in the database. This can help expand your tracking options. 2. Use... ⇲
 
Settings issue

Age limit for user profile is too low

Fix: 1. Use a different profile: If possible, create a profile under a different age or use a family member's profile if they are older. 2. Adjus... ⇲
 
Crashes issue

My Dash Diet crashes when editing meals

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Update the app: Ensure you are using the latest... ⇲
 
Features issue

No recipes or shopping list features

Fix: 1. Use a separate app: Consider using a dedicated recipe or shopping list app alongside My Dash Diet to fill this gap. 2. Create a manual li... ⇲

Basic functionality without added value

Fix: 1. Explore all features: Make sure you are utilizing all available features of the app. Sometimes, users overlook functionalities that can e... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
88.1%

Bad experience
6.7%

Neutral
5.1%

~ from our NLP analysis of 1,324 combined software ratings.

 Switch to these Alternatives:
Sodium Tracker & Counter
Sodium In Foods
Sodium Tracker°
Dash Diet Plan & Food Track
KidneyDiet
Mediterranean Diet & Meal Plan
Cardi Health: Heart Health App
Nutrition Info
Mayo Clinic Diet
Low Sodium Intake Tracker

 Private Data My Dash Diet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. MyDash Premium: $29.99 Annual Subscription
  2. MyDash Premium: $4.99 Monthly Premium Subscription
  3. Annual Membership: $29.99 Annual Membership
  4. Weekly Subscription: $2.99 Weekly Subscription