fix problems on Frankly. Pillar 3a [iphone]

—— Run into issues on Frankly. Pillar 3a? Get help pending when official support gets back to you!

frankly. Pillar 3a

Info:

company: Zürcher Kantonalbank

: https://www.frankly.ch/en/faq.html

: www.frankly.ch

Chat with our AI-based frankly. Pillar 3a Support

🛠️ Common frankly. Pillar 3a Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

frankly. Pillar 3a freezes while watching stream

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for the Frankly app. Keeping the app updated can fix... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if the app has an option to download streams or content for offline viewing. Look for a download... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the Frankly app has a help or FAQ section within the app. This can provide quick answers to common issues.... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Frankly and ensure that notifications are enabled. Adjust the alert style a... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options that may be available, such as themes or layout adjustmen... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for the Frankly app to save battery life.... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit the App Store page for Frankly to see the minimum iOS version required. Ensure your device meets these r... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.7%

Bad experience

6.7%

Neutral

6.7%

~ from our NLP analysis of 15 combined software ratings.

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Private Data frankly. Pillar 3a collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics