fix problems on Port City [iphone]

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—— Run into issues on Port City? Get help pending when official support gets back to you!

Port City: Ship Simulator
Info:
company: Pixel Federation Games
: https://portal.pixelfederation.com/en/portcity/support
: pixelfederation.com
Chat with our AI-based Port City Support
   Hello! How can I assist you?  

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Glitches issue

Glitches prevent game progression

Fix: Try restarting the game. Close the app completely and reopen it. This can often resolve temporary glitches that may be affecting your gamepl... ⇲
 
Ads issue

Ads frequently redirect to App Store

Fix: Check your device settings to limit ad tracking. Go to 'Settings' > 'Privacy' > 'Apple Advertising' and turn off 'Personalized Ads'. This ma... ⇲

Ads are difficult to close

Fix: Try tapping on the ad's close button multiple times or look for a small 'X' in the corner of the ad. Sometimes, the button may be unresponsi... ⇲
 
Slow issue

Slow accumulation of in-game currency

Fix: Focus on completing daily tasks or missions that offer higher rewards. Check the game for any special events or challenges that may provide... ⇲
 
Gameplay issue

High costs for ship upgrades

Fix: Prioritize which upgrades are most beneficial for your gameplay style. Focus on upgrading one ship at a time rather than spreading resources... ⇲

Confusing tutorial steps

Fix: Revisit the tutorial section if available. Some games allow you to replay tutorials or access help menus that can clarify confusing steps.... ⇲

Global jobs have tight deadlines

Fix: Plan your gameplay sessions around the deadlines. If you know a job is coming up, allocate specific times to play to ensure you can complete... ⇲

Lack of unique gameplay features

Fix: Explore all game modes and features to ensure you are experiencing everything the game has to offer. Sometimes, unique features are hidden o... ⇲
 
Updates issue

Frequent updates with no real changes

Fix: Review the update notes in the App Store to see if there are any specific changes or improvements mentioned. This can help you understand wh... ⇲
 
Customization issue

Limited options for ship management

Fix: Explore all available menus and settings within the game to ensure you are utilizing all ship management features. Sometimes, options are hi... ⇲
 
Audio issue

Repetitive music and sound effects

Fix: Check if there is an option to mute the music or sound effects in the game settings. This can help reduce the repetitiveness while you play.... ⇲
 
Graphics issue

Pixelated graphics

Fix: Check your device settings to ensure that the game is allowed to use the highest quality graphics. Go to 'Settings' > 'Display & Brightness'... ⇲
 
Freezing issue

Game freezes randomly

Fix: Ensure your device has enough storage space. Go to 'Settings' > 'General' > 'iPhone Storage' and check if you have sufficient space. If not,... ⇲
 
Payments issue

Pay-to-play mechanics hinder progress

Fix: Focus on maximizing free resources by completing daily challenges and missions. This can help you progress without spending money. OR Eng... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.9%

Neutral
4.2%

Bad experience
1.9%

~ from our NLP analysis of 13,277 combined software ratings.

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 Private Data Port City collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Mini Gem Pack: $3.99 Tiniest gem supply
  2. Special Pack 2: $8.99 Special Pack 2
  3. Special Pack 1: $3.99 Special Pack 1
  4. Normal Gem Pack: $17.99 medium amount off in-game currency
  5. Special Pack 9: $13.99 Special Pack 9
  6. Special Pack 7: $1.99 Special Pack 7
  7. Small Gem Pack: $8.99 Small supply of gems
  8. Special Pack 3: $17.99 Special Pack 3
  9. Micro Gem Pack: $1.99 Micro Gem Pack
  10. Special Pack 5: $89.99 Special Pack 5