fix problems on SmartPost [iphone]

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—— Run into issues on SmartPost? Get help pending when official support gets back to you!

SmartPost: Plan Schedule Post
Info:
company: Smart Post App, LLC
: https://smartpostapp.com/#support
: smartpostapp.com
Chat with our AI-based SmartPost Support
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Settings issue

limited scheduling range

Fix: Review the app's scheduling settings to see if there are any options to extend the scheduling range. Sometimes, there are hidden settings th... ⇲
 
Compatibility issue

Pinterest integration not functioning

Fix: Re-authenticate your Pinterest account within the SmartPost app. Go to the settings in SmartPost, disconnect Pinterest, and then reconnect i... ⇲

limited social media platform options

Fix: Consider using multiple apps to cover all your social media needs. Research other scheduling tools that may offer broader platform support.... ⇲
 
Login issue

sign in issues

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
UI issue

pending posts not visible in premium version

Fix: Log out of the app and log back in to refresh your account status. Sometimes, a simple refresh can resolve visibility issues. OR Check yo... ⇲

Facebook profile not selectable

Fix: Log out of your Facebook account and log back in through the SmartPost app to refresh the connection and see if the profile becomes selectab... ⇲
 
Manual issue

manual posting required

Fix: If automatic posting is not functioning, check the app settings to ensure that the auto-post feature is enabled. Sometimes, it may be turned... ⇲
 
Bugs issue

posts not publishing at all

Fix: Check your internet connection to ensure that it is stable. A poor connection can prevent posts from being published. OR Review the conte... ⇲

group posting functionality broken

Fix: Try removing and re-adding the group to your SmartPost account to refresh the connection. This can sometimes resolve functionality issues.... ⇲
 
Payments issue

subscription required for certain features

Fix: Review the features available in the free version and prioritize using those until you decide if the subscription is worth it for your needs... ⇲
 
Permissions issue

Facebook policy restrictions on posting

Fix: Review Facebook's posting policies to ensure your content complies. Adjust your posts accordingly to avoid restrictions. OR If you encoun... ⇲
 
Updates issue

features removed or limited to push for subscription

Fix: Evaluate which features are essential for your needs and consider whether the subscription is worth the investment based on those features.... ⇲
 
Account issue

Instagram account not publishing

Fix: Check if your Instagram account is set to private. If it is, switch it to public to allow SmartPost to publish on your behalf. OR Re-link... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.5%

Bad experience
8.5%

Neutral
5.0%

~ from our NLP analysis of 401 combined software ratings.

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 Private Data SmartPost collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium (Monthly): $5.99 Enable premium features and remove ads.
  2. Premium (Monthly): $5.99 Enable premium features and remove ads.
  3. Premium (Yearly): $59.99 Enable premium features and remove ads.
  4. Ad-Free (Yearly): $4.99 This purchase will remove in app ads.
  5. Premium (Yearly): $59.99 Enable premium features and remove ads.
  6. Ad-Free (Yearly): $4.99 This purchase will remove in app ads.