—— Run into issues on Jefferson Bank ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular data... ⇲
Fix: 1. Explore all app features: Sometimes, features may not be immediately visible. Navigate through the app’s menus and settings to discover a... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s layout and features. Take notes on where things are located to hel... ⇲
Fix: 1. Use the app’s navigation: Familiarize yourself with the app’s layout. If the sign-off button is in a less convenient location, try to rem... ⇲
Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode, and ensure that Face ID is set up for the Jefferson Bank Mobile app. If it’s... ⇲
Fix: 1. Visit the bank’s website: If the app does not allow for online account opening, go to the Jefferson Bank website using your mobile browse... ⇲
Fix: 1. Check account compatibility: Ensure that the external accounts you are trying to link are supported by Jefferson Bank Mobile. Refer to th... ⇲
Fix: 1. Use Zelle directly: If the app does not support Zelle, you can download the Zelle app separately and link it to your bank account to send... ⇲