fix problems on Eleza [iphone]

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—— Run into issues on Eleza? Get help pending when official support gets back to you!

Elezaby
Info:
company: Awfar Market
: https://ezaby.awfar.com/privacy
Chat with our AI-based Eleza Support
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Support issue

Customer support mailbox full

Fix: Try reaching out during off-peak hours when the support team may be less busy, which could increase your chances of getting a response. OR... ⇲

Poor customer service

Fix: Document specific instances of poor service, including dates and details, and use this information to provide constructive feedback through... ⇲
 
Bugs issue

Eleza not functioning as expected

Fix: Ensure that your app is updated to the latest version by checking the App Store for updates. If issues persist, try uninstalling and reinsta... ⇲
 
Slow issue

Slow app performance

Fix: Close any background apps that may be consuming resources on your iPhone. You can do this by double-tapping the home button and swiping up o... ⇲
 
UI issue

Difficult to navigate

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your navigatio... ⇲
 
Compatibility issue

Limited pharmacy options

Fix: Check if the app allows you to filter or search for pharmacies by location or services offered, which may help you find more suitable option... ⇲
 
Network issue

Delivery issues

Fix: Track your delivery status through the app to stay updated on any changes. If there are issues, contact the delivery service directly for cl... ⇲
 
Notifications issue

Lack of communication about orders

Fix: Check the app settings to ensure that notifications are enabled for order updates. This may help you receive timely information about your o... ⇲
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 what users are saying
Good experience
77.7%

Bad experience
20.0%

Neutral
2.3%

~ from our NLP analysis of 175 combined software ratings.

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 Private Data Eleza collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info