fix problems on Color [iphone]

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—— Run into issues on Color ? Get help pending when official support gets back to you!

Color by Number : Calm Art
Info:
company: Palmax Limited
: http://dao71zmvgbl1f.cloudfront.net
: dao71zmvgbl1f.cloudfront.net
Chat with our AI-based Color Support
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UI issue

Color blocks unresponsive

Fix: 1. Restart the app: Close the app completely and reopen it. This can often resolve temporary unresponsiveness. 2. Check for device updates:... ⇲
 
Bugs issue

Rewards not received

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as rewards may not be delivered if the app cannot connect t... ⇲

Color does not return to last position in category

Fix: 1. Manually bookmark: Take note of your last position in a category and manually scroll back to it when you reopen the app. 2. Check for upd... ⇲
 
Ads issue

Ads not functioning properly

Fix: 1. Restart the app: Close the app completely and reopen it to see if the ads load correctly after a fresh start. 2. Check your internet conn... ⇲

Paid no ads package still shows ads

Fix: 1. Restart the app: Close and reopen the app to refresh your subscription status. 2. Check your subscription status: Go to Settings > [your... ⇲
 
Customization issue

Limited picture categories

Fix: 1. Explore user-generated content: Check if the app has a community section where users can upload their own pictures, expanding your option... ⇲
 
Updates issue

Daily pictures not updated

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as daily updates require data. 2. Restart the app: Close an... ⇲
 
Quality issue

Low quality drawings

Fix: 1. Check app settings: Look for any settings related to image quality or resolution within the app and adjust them if available. 2. Update t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.2%

Neutral
6.2%

Bad experience
2.6%

~ from our NLP analysis of 9,335 combined software ratings.

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 Private Data Color collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. vip week: $4.99 Unlock All Features,Remove non-reward ads
  2. vip month: $9.99 Unlock All Features,Remove non-reward ads
  3. vip year: $69.99 Unlock All Features,Remove non-reward ads
  4. new_gift: $0.99 get items: 5 hints +5 buckets
  5. getsome_hints2: $1.99 12 hints
  6. lucky_gift: $9.99 50 hints +50 buckets Remove non-reward ads
  7. big_gift: $4.99 16 hints + 16 buckets +Remove non-reward ads
  8. getsome_buckets2: $1.99 12 buckets
  9. large_gift: $9.99 35 hints +35 buckets Remove non-reward ads
  10. ca.ios_getdiamonds1: $0.99 200 diamonds