fix problems on First Direct [iphone]

—— Run into issues on First Direct? Get help pending when official support gets back to you!

first direct

Info:

company: first direct

: http://www.firstdirect.com/bankingonthegohelp

: www.firstdirect.com

Chat with our AI-based first direct Support

🛠️ Common first direct Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Multiple passwords required

Fix: To manage multiple passwords, consider using a password manager app. These apps securely store all your passwords and can autofill them when... ⇲

Loss of intuitiveness

Fix: To regain some intuitiveness, take time to explore the app's features and settings. Familiarize yourself with the layout and available optio... ⇲

UI issue

Clunky user interface

Fix: Try customizing the app settings to streamline your experience. Look for options to rearrange menus or shortcuts to frequently used features... ⇲

Lack of user friendliness

Fix: Explore the app's help section or FAQ to better understand its features and functionalities. This can provide insights into how to use the a... ⇲

first direct hurts eyes

Fix: Adjust the brightness and contrast settings on your iPhone to make the screen easier on your eyes. Go to Settings > Display & Brightness and... ⇲

Security issue

Outdated security methodology

Fix: Regularly update the app to ensure you have the latest security features. Go to the App Store, search for the app, and check if an update is... ⇲

Account issue

Difficult access after phone change

Fix: Before changing your phone, ensure you have backed up your data and noted down any necessary login information. Use iCloud or iTunes to back... ⇲

Support issue

Normal services on hold during Covid

Fix: Check the app for any updates or announcements regarding service availability. Many apps have a news section or notifications that inform us... ⇲

Customization issue

Missing dark mode

Fix: If the app does not support dark mode, consider adjusting your iPhone's display settings to reduce eye strain. Go to Settings > Display & Br... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Bad experience

1.5%

Neutral

1.3%

~ from our NLP analysis of 1,754 combined software ratings.

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Private Data first direct collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Sensitive Info
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics