fix problems on Secret Key Lock Album [iphone]

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—— Run into issues on Secret Key Lock Album? Get help pending when official support gets back to you!

Secret Key Lock Album
Info:
company: Ms, Inc.
: http://smilems.jp/sakuttosecret-use-en/
: smilems.jp
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Syncing issue

original timestamp lost when moving photos

Fix: 1. Use a different app for moving photos: Consider using the Photos app to move photos instead of the Secret Key Lock Album app. This may he... ⇲

live photo effect lost when sending back to gallery

Fix: 1. Use the native Photos app: Instead of sending back to the gallery from the Secret Key Lock Album app, try exporting the live photo direct... ⇲

no cloud integration available

Fix: 1. Use alternative cloud services: Consider using other apps that offer cloud integration for photo storage, such as Google Photos or Dropbo... ⇲
 
Customization issue

no option for longer passcode

Fix: 1. Use a password manager: Consider using a password manager app that allows for longer passcodes and can securely store your passwords. 2.... ⇲

no one-click favorite or delete for videos

Fix: 1. Use the Photos app: Consider using the native Photos app for managing videos, which may offer easier options for favoriting or deleting v... ⇲

no control over video playback speed

Fix: 1. Use a video player app: Export the videos to a dedicated video player app that allows you to control playback speed, such as VLC or Quick... ⇲
 
Compatibility issue

no picture-in-picture support for videos

Fix: 1. Use the native iOS picture-in-picture feature: If you are playing a video in the app, try to exit the app and use the iOS picture-in-pict... ⇲
 
Ads issue

ads not removed with unlimited upgrade

Fix: 1. Check subscription status: Go to Settings > [your name] > Subscriptions and ensure that your unlimited upgrade is active. If it’s not, yo... ⇲
 
Privacy issue

albums cannot be locked individually

Fix: 1. Create separate albums: Instead of trying to lock albums individually, create separate albums for different categories and manage them ac... ⇲
 
UI issue

no warning before deleting pictures or albums

Fix: 1. Be cautious: Always double-check before deleting any pictures or albums. Make it a habit to review what you are deleting to avoid acciden... ⇲

cannot skip to next video in full screen

Fix: 1. Use the native video player: If possible, export the video to the Photos app and play it there, which allows for skipping to the next vid... ⇲
 
Backup issue

photos may be lost if app is deleted

Fix: 1. Backup photos regularly: Ensure you back up your photos to iCloud or another cloud service to prevent loss if the app is deleted. 2. Expo... ⇲

data may be lost upon reinstalling app

Fix: 1. Backup your data: Before reinstalling the app, ensure you back up all your photos and videos to your device's native Photos app or anothe... ⇲
 
Account issue

password recovery options are limited

Fix: 1. Use a password manager: Consider using a password manager to securely store your passwords and help with recovery options. 2. Write down... ⇲

no way to recover lost password

Fix: 1. Use a password manager: Consider using a password manager to securely store your passwords and help with recovery options. 2. Write down... ⇲
 
Updates issue

Secret Key Lock Album fails to open after updates

Fix: 1. Restart your iPhone: A simple restart can often resolve issues with apps not opening after updates. Press and hold the power button, slid... ⇲
 
Crashes issue

Secret Key Lock Album crashes when scrolling through photos

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Secret Key Lock Album app, and select 'Offload App'. This will clear... ⇲
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 what users are saying
Good experience
95.1%

Neutral
2.7%

Bad experience
2.2%

~ from our NLP analysis of 7,331 combined software ratings.

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 Private Data Secret Key Lock Album collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Usage Data

  Cost of Subscriptions
  1. Remove Save Limit: $3.99 Remove limit on the number of photos/videos.
  2. Remove Banner Ad: $0.99 Removing Banner Ad in the App