fix problems on Shelem [iphone]

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—— Run into issues on Shelem? Get help pending when official support gets back to you!

Shelem
Info:
company: Babak Bostan
: http://shelem.pro
Chat with our AI-based Shelem Support
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Gameplay issue

Computer AI plays illogically

Fix: Check if there are any settings related to AI difficulty or behavior in the game. Adjusting these settings may improve the AI's performance.... ⇲

Joker placement rules incorrect

Fix: Review the game rules in the help section to ensure you are following the correct placement rules for Jokers. Sometimes, the rules may diffe... ⇲

Bots play poorly

Fix: Adjust the difficulty settings for the bots if available. This may improve their performance and make the game more challenging. OR If th... ⇲

Ranking system issues

Fix: Check if there are any updates or patches available for the game that may address ranking issues. Keeping the app updated can resolve many b... ⇲

Lack of specific game rules

Fix: Look for a help or tutorial section within the game that may provide additional rules or guidelines. Sometimes, these are not immediately vi... ⇲

AI needs improvement

Fix: Adjust the difficulty settings for the AI if available. This may enhance the challenge and improve gameplay experience. OR If the AI cont... ⇲
 
Customization issue

Timer customization needed

Fix: Look for any settings in the game that allow you to customize the timer. This may be under game settings or preferences. OR If customizat... ⇲

Emojis need more variety

Fix: Check the game settings to see if there are options to unlock or purchase additional emojis. Sometimes, new emojis are added through updates... ⇲
 
Bugs issue

Discarding cards issue

Fix: Ensure you are following the correct procedure for discarding cards as per the game rules. Check the in-game tutorial or help section for gu... ⇲

Marginal wins counted as losses

Fix: Review the game rules to ensure you understand how wins and losses are calculated. Sometimes, specific conditions may lead to unexpected res... ⇲
 
Ads issue

Ads interrupt gameplay

Fix: Check if there is an option to purchase an ad-free version of the game or a subscription that removes ads. This is often found in the settin... ⇲

Ads appear too often

Fix: Check if there is an option to limit the number of ads in the settings or consider purchasing an ad-free version if available. OR Try pla... ⇲
 
Crashes issue

Game crashes frequently

Fix: Ensure your iPhone is updated to the latest iOS version, as compatibility issues can cause crashes. Go to Settings > General > Software Upda... ⇲

New update causes crashes

Fix: If the game crashes after an update, try restarting your device to clear any temporary issues that may have arisen from the update. OR If... ⇲
 
Backup issue

Auto-save feature missing

Fix: Check the game settings to see if there is an option to enable auto-save. If not, make a habit of manually saving your progress before exiti... ⇲
 
Slow issue

Graphic animations too slow

Fix: Check the game settings for any options to adjust graphic quality or performance settings. Lowering the graphics may improve animation speed... ⇲

Slow gameplay

Fix: Close any unnecessary background applications on your iPhone to free up resources. This can help improve the game's performance. OR Consi... ⇲
 
Network issue

Server connection issues

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR Resta... ⇲

Error connecting to server

Fix: Check your internet connection and ensure it is stable. Try toggling Airplane mode on and off to reset the connection. OR If the server i... ⇲
 
Security issue

Leaderboard appears hacked

Fix: Take screenshots of the leaderboard and document any suspicious activity. This can help you track any changes over time. OR Keep an eye o... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.2%

Neutral
2.9%

Bad experience
2.9%

~ from our NLP analysis of 27,186 combined software ratings.

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 Private Data Shelem collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Remove Ads: $0.99 Removes Ads