fix problems on Tawakkalna [iphone]

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—— Run into issues on Tawakkalna? Get help pending when official support gets back to you!

Tawakkalna
Info:
company: NATIONAL INFORMATION CENTER
: https://ta.sdaia.gov.sa
Chat with our AI-based Tawakkalna Support
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Storage issue

Tawakkalna consumes phone storage unnecessarily

Fix: To free up storage used by the Tawakkalna app, go to 'Settings' > 'General' > 'iPhone Storage'. Find Tawakkalna in the list and tap on it. Y... ⇲
 
Compatibility issue

Tawakkalna does not support older iOS versions

Fix: If your device is running an older iOS version, check if you can update your iPhone to a newer version by going to 'Settings' > 'General' >... ⇲

Tawakkalna does not work on macOS

Fix: If you need to access Tawakkalna on a Mac, consider using an iOS emulator like iPadian, which allows you to run iOS apps on macOS. However,... ⇲
 
Customization issue

Tawakkalna lacks unified services in one platform

Fix: To manage multiple services, create a list of the services you frequently use and bookmark their respective links in your browser for quick... ⇲

missing features like national ID and family card

Fix: If these features are missing, check for any updates in the App Store that may reintroduce them. Sometimes features are temporarily removed... ⇲

Tawakkalna has no dark mode for reading

Fix: If dark mode is not available, consider using your device's accessibility settings. Go to 'Settings' > 'Display & Brightness' and enable 'Ni... ⇲
 
Messages issue

Tawakkalna fails to send verification codes

Fix: If you are not receiving verification codes, ensure that your phone number is entered correctly in the app. Check your network connection an... ⇲
 
Crashes issue

Tawakkalna crashes and freezes

Fix: To resolve crashes, first try closing the app completely by swiping up from the bottom of the screen and swiping the Tawakkalna app off the... ⇲
 
UI issue

Tawakkalna has a cluttered interface

Fix: To improve your experience, try customizing the app settings if available. Look for options to hide or minimize certain features that you do... ⇲

Tawakkalna is difficult to navigate

Fix: To improve navigation, take some time to explore the app's layout and familiarize yourself with its features. Create a mental map of where e... ⇲

Tawakkalna is not user-friendly

Fix: If the app feels overwhelming, try focusing on one feature at a time. Use the app for specific tasks rather than trying to explore everythin... ⇲
 
Support issue

Tawakkalna does not allow easy contact for overseas clients

Fix: To facilitate communication, create a dedicated email or messaging group for overseas clients to streamline contact. Use a reliable messagin... ⇲

Tawakkalna has a full inbox for support emails

Fix: To manage a full inbox, regularly check and delete old emails that are no longer relevant. You can also create folders to organize important... ⇲
 
Updates issue

Tawakkalna removed Quran feature

Fix: If the Quran feature has been removed, check for any updates or announcements from the app regarding its status. Sometimes features are temp... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
72.9%

Bad experience
23.1%

Neutral
3.9%

~ from our NLP analysis of 1,197 combined software ratings.

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 Private Data Tawakkalna collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics